Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaelyn Ruiz

San Antonio,TX

Summary

Dynamic and dedicated server with experience at Perico's Mexican Cuisine & Whataburger, known for excellent communication and multitasking skills. Successfully enhanced customer satisfaction through prompt service and effective complaint resolution, contributing to increased referrals. Proven ability to train new employees and maintain a positive, professional atmosphere in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Server

Perico's Mexican Cuisine
10.2024 - 09.2025
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Served food and beverages promptly with focused attention to customer needs.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Team Member

Whataburger
01.2022 - 10.2024
  • Maintained productive, efficient approach to all tasks.
  • Developed strong cooperative relationships with coworkers and managers.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Addressed and resolved customer complaints in polite and professional manner.

Host

Chuys
01.2021 - 01.2022
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Education

High School Diploma -

Steven's High School
San Antonio
09-2023

Skills

  • Order delivery practices
  • Team member support
  • Table resetting
  • Daily specials memorization
  • Excellent communication
  • Multitasking
  • Training new employees
  • Positive and professional
  • Task prioritization

Timeline

Server

Perico's Mexican Cuisine
10.2024 - 09.2025

Team Member

Whataburger
01.2022 - 10.2024

Host

Chuys
01.2021 - 01.2022

High School Diploma -

Steven's High School

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