Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaelynn Edwards

Bridgeton,NJ

Summary

Experienced with managing customer inquiries and delivering consistent support. A compassionate leader, adept at prioritizing tasks and maintaining a safe environment, ensuring seamless operations in fast-paced settings. Utilizes effective communication and problem-solving skills to resolve issues efficiently. Track record of maintaining high satisfaction levels through empathetic and responsive service!

Overview

1
1
year of professional experience

Work History

Customer Service Associate

Wawa
04.2025 - 09.2025
  • Assisted customers with inquiries, providing accurate information and effective solutions.
  • Documented customer interactions, ensuring clear communication and follow-up actions.
  • Collaborated with team members to enhance service delivery and customer satisfaction.
  • Maintained knowledge of product offerings to support informed customer decisions.
  • Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced environment.
  • Engaged in ongoing training sessions to improve product knowledge and service skills.
  • Greeted every customer with a smile!

Camp Counselor

Gateway Learning Center
06.2024 - 08.2024
  • Assisted in planning and executing educational programs tailored to camper interests.
  • Monitored camper behavior, providing guidance and conflict resolution as needed.
  • Led groups of children safely through variety of camp activities.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Supported staff in maintaining a clean and organized camp facility for optimal operations.
  • Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
  • Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance.
  • Assisted with maintenance and upkeep of campgrounds to promote clean environment.

Education

High School Diploma -

Cumberland County Technical Education Center
Millville Nj
06-2026

Skills

  • Customer service
  • Customer support
  • Problem resolution
  • Team collaboration
  • Leader
  • Product knowledge
  • Safety regulations
  • Teamwork and collaboration
  • Computer skills
  • Calm under pressure

Timeline

Customer Service Associate

Wawa
04.2025 - 09.2025

Camp Counselor

Gateway Learning Center
06.2024 - 08.2024

High School Diploma -

Cumberland County Technical Education Center

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