Jaelynn Jarvis
Whitsett,NC
Summary
Knowledgeable and dedicated customer services professional. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed, and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relations, cultivating partnerships and growing business.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
The Fresh Market
10.2022 - Current
- Created Purchase Order in the Coupa Supplier Portal (CSP)
- Site Admin for Management Systems such as Projectmates and Smartsheets.
- Created Project and Service a
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Enhanced project efficiency by providing administrative support to construction management teams.
- Increased accuracy in document management by maintaining an organized filing system for contracts, permits, and blueprints.
- Enhanced client satisfaction with timely responses to inquiries and thorough follow-ups on pending issues.
- Prepared and maintained departmental and construction contracts and invoices and submitted for payment.
Customer Service Associate
Hobby Lobby
08.2021 - 09.2022
- Processed customer purchases promptly while providing exceptional customer service and assisting customers with their shopping experience
- Performed general cleaning duties and stocked the shelves
- Assist customers by providing information and resolving complaints.
Virtual Order Taking Specialist
TSD Global
05.2021 - 08.2021
- Received inbound calls from customers answering questions or addressing any concerns they may have and processing their orders through systems access provided
- Handling many inbound calls to and from iconic Restaurant Chains customers
- Active listening to customer’s needs and processed orders while upselling other products.
Education
Bachelor of Science - Business Management
East Carolina University
Greenville, NC05.2025
Human Resource Management Certification -
Guilford Technical Community College
01.2024
Associate of Science and HS Diploma -
Middle College at Guilford Technical Community College- Greensboro
01.2021
Skills
- Microsoft Office
- Filing
- Spreadsheet Management
- Minute Taking
- Mail Handling
- Data Entry
Timeline
Administrative Assistant
The Fresh Market
10.2022 - Current
Customer Service Associate
Hobby Lobby
08.2021 - 09.2022
Virtual Order Taking Specialist
TSD Global
05.2021 - 08.2021
Bachelor of Science - Business Management
East Carolina University
Human Resource Management Certification -
Guilford Technical Community College
Associate of Science and HS Diploma -
Middle College at Guilford Technical Community College- Greensboro