Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Jahlonie kellyman

Jahlonie kellyman

Winston-Salem

Summary

Dynamic professional with a proven track record at Firestone Complete Auto, excelling in customer service and automotive diagnostics. Adept at problem-solving and relationship building, consistently enhancing client satisfaction. Demonstrated ability to lead teams and manage complex tasks efficiently, contributing to a 20% increase in service quality. Committed to delivering exceptional results in high-pressure environments.

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Associate

Firestone Complete Auto
04.2025 - Current

Customer-focused professional with strong experience in delivering exceptional service in fast-paced, high-responsibility environments. Skilled in clear communication, conflict resolution, and maintaining a calm, professional demeanor under pressure. Committed to passenger safety, comfort, and compliance with company policies while providing a positive onboard experience.

Auditor

PMC
02.2024 - Current

Reliable Lot Auditor skilled in conducting thorough inspections, tracking vehicle locations, and verifying documentation to ensure compliance with operational procedures. Strong observational skills, time management, and the ability to work independently with minimal supervision.

Auto Technician

Firestone Complete Auto
09.2018 - 04.2025

Motivated Automotive Technician with experience performing routine maintenance, diagnostics, and repairs including brakes, tires, oil changes, and inspections. Strong mechanical aptitude, problem-solving skills, and commitment to workplace safety and customer satisfaction.

Valet Parking Supervisor

PMC
11.2022 - 01.2025

Experienced Valet Supervisor skilled in supervising teams, assigning duties, and maintaining smooth traffic flow in fast-paced settings. Strong attention to safety procedures, time management, and conflict resolution, with a commitment to providing a positive customer experience.

General Service Technician

Woodies Auto
09.2023 - 04.2024

Automotive Technician with experience working in safety-critical environments, adhering to strict procedures, and maintaining high standards of quality and compliance. Demonstrated ability to identify issues quickly, communicate findings clearly, and perform tasks accurately under time constraints.

Education

Associate of Applied Science - Graphic Design

Forsyth Technical Community College, Winston-Salem, NC
06-2021
  • Honor Roll [Semester and Year]
  • [Number] GPA3.6

High School Diploma -

Reagan, Winston-Salem, NC
06-2018
  • [Number] GPA 3.2

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Goal oriented
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Cash handling
  • Sales expertise

Certification

  • Licensed state inspector
  • certificate in wheel alignment course
  • certificate in forklift operator
  • archive of 5 star google reviews

Languages

English
Professional Working

Timeline

Sales Associate - Firestone Complete Auto
04.2025 - Current
Auditor - PMC
02.2024 - Current
General Service Technician - Woodies Auto
09.2023 - 04.2024
Valet Parking Supervisor - PMC
11.2022 - 01.2025
Auto Technician - Firestone Complete Auto
09.2018 - 04.2025
Forsyth Technical Community College - Associate of Applied Science, Graphic Design
Reagan - High School Diploma,
Jahlonie kellyman