Jahmal Thurman
Dumfries,Va.
Summary
Hardworking and highly motivated professional with a combined knowledge and skills to enhance business performance. Operates effectively in both individual and team capacities, leveraging a seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
3
3
years of professional experience
Work History
DIRECT SUPPORT PROFESSIONAL
ServiceSource
10.2023 - Current
- Provide active engagement and support for all individuals assigned, including but not limited to community integration and inclusion, training, leisure, communication, mobility, behavior, personal care (feeding), bus loading and unloading, medication, safety and risk management
- Provide input and implement Person Centered Plans (PCP) outcomes, support activities, and protocols as written in order to ensure a safe and healthy environment, proper documentation, and progress
- Provide and maintain accurate information and documentation for the PCP, quarterly reports, and daily notes
- Responsible for a safe, clean, and orderly environment
- Immediately report any unsafe conditions, medical concerns to the Program Manager or designee
- Follow established written protocols and plans
- Report any allegations of abuse, neglect, and exploitation according to ServiceSource policies and procedures
- Complete incident reports and adhere to health and safety regulations
- Ensure and maintain accurate records and documentation per the PCP, regulatory and company standards
- Inform the Program Manager or designee of missing or inaccurate information immediately
- Communicate with family members, guardians, authorized representatives, residential providers and support coordinators regarding participant's illness, incidents, and progress at the direction of the Program Manager or designee
- Keep team members apprised of any concerns
SALES ASSOCIATE
Levi's
02.2023 - 10.2023
- Company Overview: Levi Strauss & Company
- Show a thorough understanding of Levi Strauss & Company's history and heritage
- Demonstrate excellent product knowledge
- Provide exceptional customer service to every Levi's Store customer using The 3C's of Success: Connect, Consult & Close
- Meet or exceed established store and individual sales and performance goals daily
- Comply with Levi's Stores cash handling guidelines
- Comply with store security, safety, and loss prevention programs
- Assist stock associates with replenishment and security tagging of merchandise on the selling floor as needed
- Assist in pricing of merchandise as needed
- Assist in physical inventory and cycle counts
- Assist in maintaining store appearance in accordance with Levi's Stores visual presentation standards and general housekeeping procedures
- Levi Strauss & Company
SALES ASSOCIATE CASHIER
Food Lion
01.2022 - 02.2023
- Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
- Cashier duties include operating registers, checking I.D for age-restricted items, and completing other assigned tasks
- Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
- Maintain alertness and calls for assistance when needed to service customers per service standards
- Ensure workstation and front-end area of the store has a neat and clean presentation
- Adhere to all company guidelines, policies and standard practices
- Observe and correct all unsafe conditions that could cause associate or customer accidents
- Successfully complete computer-based training (CBT) and training aid courses
- Perform all other duties as assigned
Education
HIGH SCHOOL DIPLOMA -
Freedom High School
Woodbridge, VA06.2023
Skills
- Customer Service
- Verbal and Written Communication
- Teamwork and Collaboration
- Data Entry and Filing
- Office Assistance
- Sales
- Community Engagement and Awareness
- Community Service and Volunteer
- Ability to Lift
- Adaptability and Flexibility
- Fast Learner
- Organizational Skills
- Relationship Building
- Time management abilities
References
Kenny Smith, Manager, (571) 619-4456, Kennyb1226@hotmail.com
Timeline
DIRECT SUPPORT PROFESSIONAL
ServiceSource
10.2023 - Current
SALES ASSOCIATE
Levi's
02.2023 - 10.2023
SALES ASSOCIATE CASHIER
Food Lion
01.2022 - 02.2023
HIGH SCHOOL DIPLOMA -
Freedom High School
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