Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Customer Service Sales Representative
Murray Supply Corp
Medford, MA
06.2024 - 12.2024
Resolved issues with first call and escalated more complex issues to obtain necessary customer support.
Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Assisted in packaging and labeling of products for shipment.
Verified accuracy of incoming shipments against purchase orders.
Transported goods to designated areas within the warehouse facility.
Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Operated register, handled cash and processed credit card transactions.
Listened to customer needs to identify and recommend best products and services.
Welding Apprentice/ Technician
Barnaby Engineering & Testing Services Ltd.
Kingston, Jamaica
09.2019 - 04.2024
Prepare surfaces for welding by removing paint, rust or other foreign matter from the surface areas that require welding operations.
Understand basic safety practices related to working with hazardous materials such as gases, fumes, dusts and vapors generated by welding processes.
Assist in setting up assemblies prior to welding processes.
Produced work using appropriate welding techniques, metallurgy knowledge and engineering requirements.
Measured workpieces with straightedges or templates to conform with specifications.
Troubleshoot problems encountered during the course of a project in order to resolve issues quickly without compromising quality standards.
Maintain records of completed work orders.
Melted and applied solder along adjoining edges of workpieces to solder joints.
Perform routine maintenance on all welding equipment including cleaning nozzles, changing tips, checking connections and calibrating machines.
Grind and smooth welds using grinders or other grinding equipment.