Jahmir Taffe
Brooklyn,NY
Summary
Dynamic and results-oriented professional with proven expertise in customer service and strategic planning honed at Zara Clothing Store and as a Summer Camp Counselor. Excelled in building relationships and fostering inclusive environments, demonstrating exceptional teamwork, communication skills, and a flexible approach to problem-solving. Achieved increased customer and camper satisfaction through innovative engagement strategies.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Zara Clothing Store
08.2022 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
Summer Camp Counselor
Summer Youth Employment Program
06.2023 - 07.2023
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Supported children by actively listening and offering encouragement.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Fostered a supportive and inclusive environment for all campers, promoting teamwork and respect among peers.
- Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
- Increased camper satisfaction by consistently providing a high level of enthusiasm and energy throughout daily activities and special events.
- Collaborated with fellow counselors to develop creative solutions for behavioral issues, resulting in improved camper conduct.
- Implemented camp activities fostering physical, social, and emotional growth.
- Communicated with families to keep parents informed on child's camp experience and address any concerns or issues.
- Participated in meetings to coordinate with other staff on campers' progress, issues and goal achievement.
- Administered first aid quickly to provide health and safety to campers.
- Implemented positive reinforcement techniques to encourage desired behavior from campers both individually and within group settings.
- Served as a role model for younger staff members by consistently demonstrating professionalism in all aspects of camp operations.
- Implemented safety protocols during recreational activities, reducing the risk of injuries among campers.
- Encouraged and promoted inclusion and diversity to foster positive and respectful camp environment and teach campers to appreciate and value differences.
Education
Associate Degree In Nursing - Nursing
New York City College of Technology
Brooklyn, NYGraduate Certificate - Phlebotomy Technician
Dialexton School of Allied Health Professions
Brooklyn Ny12.2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Relationship building
- Flexible schedule
- Verbal/written communication
- Strategic planning
- Negotiation tactics
Certification
- Certified Phlebotomy Technician (CPT)
Timeline
Summer Camp Counselor
Summer Youth Employment Program
06.2023 - 07.2023
Sales Associate
Zara Clothing Store
08.2022 - 08.2024
Associate Degree In Nursing - Nursing
New York City College of Technology
Graduate Certificate - Phlebotomy Technician
Dialexton School of Allied Health Professions
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