Jahmora Reese

Transaction Management: Processed 150+ transactions per shift using a POS system, maintaining 100% accuracy in cash handling and credit processing in a high-pressure environment.

• Delivered friendly, "Golden Standard" service to diverse customer base, resolving order discrepancies and inquiries to achieve 95%+ satisfaction rating.
• Safety & Compliance: Maintained a sanitized and organized workstation in accordance with HACCP (Hazard Analysis Critical Control Point) and internal food safety protocols.
• Collaborated with kitchen staff and management to streamline order fulfillment during peak breakfast, lunch, and dinner shifts.

• Customer Excellence: Provided exceptional service to thousands of daily park guests, addressing inquiries and enhancing dining experiences in a high-volume, fast-paced environment.
• Financial Accuracy: Managed credit transactions using Point of Sale (POS) systems with 100% accuracy in till reconciliation.
• Food Safety & Prep: Prepared and served a variety of food and beverage items while strictly adhering to health department regulations and corporate safety standards.
• Inventory Management: Monitored stock levels and replenished supplies, ensuring uninterrupted service flow during peak park hours.
• Facility Maintenance: Upheld cleanliness and organization of workspace, including dining areas and kitchens, to consistently pass safety inspections.