Jahnya Hughes
CA
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
6
6
years of professional experience
Work History
Beauty Advisor
JCPenney
10.2022 - 02.2023
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained counter and display areas for cleanliness and organization.
- Identified skin and hair needs of customers to provide assistance in choosing best products.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
Temporary Logistics Analyst
SAIC
06.2021 - 09.2021
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Coordinated resolution of issues with warehouses, sales brokers and carriers.
- Processed purchase orders according to internal policies, verifying factors such as on-time delivery, minimal cost sourcing and weight compliance.
- Applied data analysis techniques to detect and resolve supply chain and workflow interruptions.
Logistics Specialist
US Navy
05.2020 - 05.2021
- Coordinated incoming and outgoing shipments to maintain schedules.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
- Built long-term relationships due to prompt and courteous service.
- Complied with uniform regulations and standards of conduct established company.
- Completed routine cleaning and sanitization of vessel and equipment.
- Communicated instructions for tasks clearly and concisely to promote comprehension.
Crew Member
Moes Southwestern Grill
11.2017 - 04.2018
- Worked front counter and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Team Member
Wendy's
10.2016 - 07.2017
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Associate of Science - Nursing
Southwestern College
Chula Vista, CA06.2026
Esthetics Certification - Advanced Esthetics 103
Bellus Academy
Chula Vista, CA12.2023
High School Diploma -
Oscar F. Smith High School
Chesapeake, VA06.2018
Skills
- Sales Proficiency
- Payment Processing
- Products Knowledge
- Customer Service
- Cosmetics and Facial Care Services
Timeline
Beauty Advisor
JCPenney
10.2022 - 02.2023
Temporary Logistics Analyst
SAIC
06.2021 - 09.2021
Logistics Specialist
US Navy
05.2020 - 05.2021
Crew Member
Moes Southwestern Grill
11.2017 - 04.2018
Team Member
Wendy's
10.2016 - 07.2017
Associate of Science - Nursing
Southwestern College
Esthetics Certification - Advanced Esthetics 103
Bellus Academy
High School Diploma -
Oscar F. Smith High School
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