Jaiceli Velazquez
Fort Worth,TX
Summary
Dynamic customer service professional with a strong work ethic and proven sales expertise at Mi Cocina. Recognized for delivering exceptional guest engagement and efficiently managing transactions. Adept at fostering positive relationships and collaborating with teams to enhance customer experiences in fast-paced environments.
Overview
2027
2027
years of professional experience
Work History
Server
Mi Cocina
Flower Mound, TX
10.2021 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed food and beverage orders efficiently, ensuring accuracy and timeliness.
- Assisted with training new team members on menu offerings and service standards.
- Collaborated with kitchen staff to ensure smooth service flow during peak hours.
- Utilized point-of-sale system for processing transactions and tracking orders accurately.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Customer Service Associate
Walgreens
Fort Worth, TX
2020 - 2021
- Assisted customers with inquiries and product selections to enhance shopping experience.
- Processed transactions efficiently using POS systems to ensure accurate sales records.
- Resolved customer complaints promptly, fostering positive relationships and loyalty.
- Maintained cleanliness and organization of merchandise displays for optimal visibility.
Education
Associate of Science - Biology
University of North Texas
Denton, TXAssociate of Science -
Tarrant County College
Fort Worth, TX2019
Skills
Strong work ethic
Exceptional customer service
Cash handling
Team collaboration
Sales expertise
Professional appearance
Languages
Spanish
Native or Bilingual
Timeline
Server
Mi Cocina
10.2021 - Current
Customer Service Associate
Walgreens
2020 - 2021
Associate of Science - Biology
University of North Texas
Associate of Science -
Tarrant County College