Jaida Bailey
Maple Grove,MN
Summary
Skilled Pharmacy Technician with background in medical prescription assistance and customer service. Experience includes managing medication inventory, providing patient counseling, and assisting pharmacists with prescription fulfillment. Strong communication skills, knowledge of pharmacy law and ethics, ability to manage multiple tasks simultaneously highlight abilities. Previous roles have showcased commitment to patient care, efficiency improvement in workflow management, and fostering relationships with healthcare providers.
Overview
2
2
years of professional experience
Work History
Pharmacy Technician
Reynolds pharmacy
Glendive , MT
02.2023 - 09.2024
- Managed medication inventory, including ordering and restocking medications as necessary.
- Restocked shelves with new supplies of medications as needed.
- Assisted pharmacists in filling prescription orders accurately and efficiently.
- Educated patients on medication usage, potential side effects, and storage requirements.
- Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
- Answered telephones to respond to questions or requests.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
Front Desk Receptionist
Glendive medical center
Glendive , MT
08.2022 - 01.2023
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Maintained client accounts by obtaining, recording and updating personal and financial information
- Coordinated maintenance requests for office equipment and facilities.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Updated customer information in databases regularly to ensure accuracy of records.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
Education
High School Diploma -
Park High School
Cottage Grove, MN06-2021
Skills
- Billing support
- Drug safety
- Insurance reconciliation
- HIPAA
- Team collaboration
- Medication dispensing
- Supply restocking
- Processing payments
- Appointment confirmation
- Spreadsheet tracking
- Telephone etiquette
- Customer assistance and interaction
- Filing and sorting
- Appointment scheduling
- Attention to detail
Timeline
Pharmacy Technician
Reynolds pharmacy
02.2023 - 09.2024
Front Desk Receptionist
Glendive medical center
08.2022 - 01.2023
High School Diploma -
Park High School