Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jaida Felder

Queens,NY

Summary

Dynamic sales associate with a proven track record at Marshall's, excelling in customer engagement and relationship building. Skilled in Microsoft Office and committed to enhancing customer satisfaction through effective communication and problem resolution. Actively contributed to team success by exceeding sales goals and improving overall customer experience.

Overview

4
4
years of professional experience
2
2
Certifications

Work History

Sales Associate

Marshall's
10.2022 - Current
  • Engaged customers by effectively demonstrating product features and benefits, leading to increased interest and purchases.
  • Built and maintained strong customer relationships, resulting in enhanced satisfaction and loyalty.
  • Collaborated with team members to achieve and exceed sales goals.
  • Resolved customer complaints promptly and professionally, contributing to improved overall customer experience.
  • Actively participated in training sessions to improve product knowledge and sales techniques.

Theatre Usher

Jamaica Multiplex Cinemas
Queens, New York
11.2021 - 10.2022
  • Greeted patrons, creating a friendly and inviting theatre atmosphere.
  • Directed guests to seats, enhancing overall cinema experience.
  • Assisted in managing guest flow during events, improving guest satisfaction.
  • Responded enthusiastically to inquiries regarding facility amenities and events.
  • Maintained cleanliness in assigned sections, contributing to pleasant atmosphere.
  • Adhered to strict health and sanitation guidelines for guest and staff safety.

Education

Bachelor of Science - Computer Engineering Technology

New York City College of Technology of The City University of New York
Brooklyn, NY
03-2029

High School Diploma -

Williamsburg Charter High School
Brooklyn, NY

Skills

  • Customer service
  • Time management
  • Communication skills
  • Microsoft Office
  • Microsoft Word
  • Google Docs
  • Google Slides
  • PowerPoint
  • HTML
  • CSS
  • JavaScript
  • Security license

Certification

8-hour Pre-Assignment Security Guard Certificate Completion

Timeline

Sales Associate

Marshall's
10.2022 - Current

Theatre Usher

Jamaica Multiplex Cinemas
11.2021 - 10.2022

Bachelor of Science - Computer Engineering Technology

New York City College of Technology of The City University of New York

High School Diploma -

Williamsburg Charter High School
Jaida Felder