Jaida Howard
Bowie,TX
Summary
An organized and motivated employee with capabilities to advance quickly due to strong work ethic and dependability. Quick learner and positive attitude with willingness to learn and exceed new skills. Detail-oriented team player with ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Manager
Traildust Steakhouse Saloon
06.2023 - 05.2024
- Managed and motivated around 8 employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Onboarded 2 new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Crew Member Team Leader
CiCis Pizza
02.2023 - 06.2023
- Achieved consistently high-quality standards by emphasizing attention to detail and adherence to company policies.
- Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements.
- Maintained store cleanliness at all times by delegating tasks appropriately among team members as required.
- Implemented training programs for new hires, ensuring they were well-equipped to perform their duties.
- Oversaw cash management procedures, ensuring accuracy in transactions and reducing discrepancies in end-of-day reports.
Waitress
Dos Chiles
06.2022 - 02.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Carhop/Assistant Manager
Sonics Drive In
05.2018 - 10.2021
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Contributed to a positive work environment by maintaining a friendly attitude with coworkers and customers alike.
- Enhanced sales by upselling menu items and promoting daily specials.
- Managed and motivated employees to be productive and engaged in work.
Education
High School Diploma -
Bowie High School
Bowie, TX05.2020
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Teamwork and Collaboration
- Customer Service
- Computer Skills
- Training and Development
- Strong multitasking
- Efficient organization
- Cash Handling
Timeline
Manager
Traildust Steakhouse Saloon
06.2023 - 05.2024
Crew Member Team Leader
CiCis Pizza
02.2023 - 06.2023
Waitress
Dos Chiles
06.2022 - 02.2023
Carhop/Assistant Manager
Sonics Drive In
05.2018 - 10.2021
High School Diploma -
Bowie High School
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