Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaida Nordmeyer

Saylorsburg,PA

Summary

Personable and dedicated Customer Service Representative with experience in the service industry. Solid team player with upbeat, positive attitude. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

3
3
years of professional experience

Work History

Server

Sarah Street Bar & Grill
04.2023 - Current

Reference: Christy (Owner) (570) 424-9120

  • Trained in front and back of house positions including serving, hostess, expo/food runner, and busser.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Seated customers in timely manner by managing reservations and waitlists.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Barista Manager

Two Beans Coffee Co.
08.2021 - 02.2023

Reference: Hailey Labar, Owner (570) 972-9456

  • Prepared and served coffee, espresso drinks, blended coffees and teas
  • Trained new employees in operational procedures and modeled duties for front and back house positions
  • Reconciled daily sales each shift, counting register drawers and resolving discrepancies
  • Maintained spotless, well-stocked bar organized and ready for customer demands
  • Used POS system to ring up customers and open and close tabs
  • Took food and drinks to bar and table customers

Barback, Support Staff

Blue Ridge Winery
07.2020 - 08.2021

Reference- Connor Pandalfo, Manager (570) 350-8792

  • Took food and drinks to bar and table customers
  • Stocked refrigerating units with wines or bottled beer and replaced empty beer kegs.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.

Education

Respiratory Therapy

West Chester University of Pennsylvania
West Chester, PA
05.2026

High School Diploma -

Pleasant Valley High School
Brodheadsville, PA
06.2022

Skills

  • Customer Service
  • RAMP Certified
  • Guest Engagement
  • Safe Food Handling
  • Team Building and Leadership
  • Complaint Resolution
  • Problem Solving
  • Work Planning and Prioritization

Timeline

Server

Sarah Street Bar & Grill
04.2023 - Current

Barista Manager

Two Beans Coffee Co.
08.2021 - 02.2023

Barback, Support Staff

Blue Ridge Winery
07.2020 - 08.2021

Respiratory Therapy

West Chester University of Pennsylvania

High School Diploma -

Pleasant Valley High School
Jaida Nordmeyer