Summary
Overview
Work History
Education
Skills
Timeline
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Jaidah Barnes-Brown

Stockbridge,GA

Summary

Dynamic and results-driven professional with extensive experience at Lowe's, adept in customer service and problem-solving. Excelled in relationship building and teamwork, significantly enhancing store performance and customer satisfaction. Demonstrated proficiency in money handling and multi-tasking, contributing to achieving and exceeding sales targets.

Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in [Desired Position] role.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Overview

3
3
years of professional experience

Work History

Sales Associate

Lowe's
12.2024 - 02.2025
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Sales Lead

Journeys Shoe Store
07.2024 - 02.2025
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
  • Exceeded sales targets consistently through proactive prospecting, relationship-building, and closing deals.
  • Built relationships with customers and community to promote long term business growth.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Opened inventory boxes and restocked shelves.
  • Opened and closed store 5 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
  • Implemented loss prevention measures that significantly reduced instances of theft within the store location.

Order Picker

Masterbrand Cabinets
08.2023 - 06.2024
  • Excellent communication skills, both verbal and written.
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
  • Played a vital role in meeting critical deadlines for customers due to efficient processing of expedited orders.
  • Demonstrated versatility within the warehouse workforce by cross-training in multiple roles beyond order picking responsibilities.
  • Supported quality assurance initiatives by carefully inspecting products before packaging them for shipment.
  • Assisted in managing inventory levels, performing routine cycle counts, and reconciling discrepancies as needed.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Stocked warehouse efficiently by comparing item numbers with storage locations.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Transported merchandise pallets to move in warehouse.
  • Recorded daily activities for inventory control.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.

Inventory Specialist

Pep Boys Distribution Center
07.2022 - 02.2023
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Performed data entry and completed proper paperwork.
  • Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
  • Monitored equipment maintenance needs proactively, scheduling repairs as needed to minimize downtime in the warehouse operation.
  • Resolved any inventory discrepancies by conducting thorough investigations and adjusting records accordingly.
  • Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.

Education

High School Diploma -

Spraybery High School
Marietta, GA
05-2018

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Goal oriented
  • Relationship building
  • Multi-tasking strength
  • Money handling
  • Flexible schedule
  • Store opening and closing
  • Client service

Timeline

Sales Associate

Lowe's
12.2024 - 02.2025

Sales Lead

Journeys Shoe Store
07.2024 - 02.2025

Order Picker

Masterbrand Cabinets
08.2023 - 06.2024

Inventory Specialist

Pep Boys Distribution Center
07.2022 - 02.2023

High School Diploma -

Spraybery High School

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Jaidah Barnes-Brown