Jaiden Dunigan
Florence,SC
Summary
Detail-oriented Clerical Associate with expertise in electronic health record management and patient scheduling. Focused on improving communication and operational efficiency within healthcare settings. Skilled in managing administrative tasks in fast-paced environments and fostering collaboration across diverse teams.
Overview
4
4
years of professional experience
Work History
Clerical Associate
Mcleod Family Medicine
Florence, sc
07.2025 - Current
- Managed patient scheduling and appointment confirmations for the healthcare practice.
- Coordinated communication between patients and healthcare providers efficiently.
- Organized and maintained patient records using electronic health record systems.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Scanned documents into digital format for storage purposes.
- Sorted and distributed incoming mail to appropriate departments.
Waitress
Olive Garden
Florence, sc
07.2024 - 07.2025
- Delivered exceptional customer service in fast-paced dining environment, enhancing guest experience and satisfaction.
- Responded to customer inquiries in a timely manner to ensure satisfaction. and resolved issues promptly and professionally.
- Recommended menu items based on guest preferences and dietary needs.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area throughout shifts.
- Developed positive relationships with regular customers through friendly conversation.
- Ensured food safety and cleanliness standards were met, protecting customers from foodborne illness and maintaining sanitation.
Supervisor
Freddys Frozen Custard And Steakburger
Florence, Sc
05.2022 - 07.2024
- Supervised daily operations in fast-paced restaurant environment.
- Motivated team to maintain high levels of service during peak hours.
- Trained team members on food safety and customer service standards.
- Managed customer complaints by providing timely resolutions and support.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Ensured compliance with health regulations and cleanliness standards.
Education
Bachelor of Science - Psychology
Francis Marion University
Florence, SC05-2025
Skills
- EHR management
- Patient scheduling
- Health records management
- Health compliance
- Data entry
- Health compliance
- Customer service
- Attention to detail
- Problem solving
- Effective communication
- Team supervision
- Health compliance
Timeline
Clerical Associate
Mcleod Family Medicine
07.2025 - Current
Waitress
Olive Garden
07.2024 - 07.2025
Supervisor
Freddys Frozen Custard And Steakburger
05.2022 - 07.2024
Bachelor of Science - Psychology
Francis Marion University