Jaiden Hailey
Marysville,WA
Summary
Detail-oriented professional skilled in customer service and relationship management. Known for enhancing tenant experiences and promptly addressing inquiries, contributing to a welcoming and engaged community.
Overview
9
9
years of professional experience
Work History
Leasing Consultant
BrightHaven
Everett, Washington
06.2026 - 09.2026
- Led property tours to highlight available units and amenities, enhancing tenant interest.
- Provided detailed property information and addressed inquiries, supporting prospective tenants' decision-making.
- Processed rental payments and managed tenant account inquiries efficiently.
- Cultivated relationships with residents to enhance community engagement and improve tenant satisfaction.
Leasing Consultant
Apartment Management Consultants
Everett, Washington
01.2025 - 06.2026
- Led property tours to showcase available units and emphasize key amenities.
- Guided prospective tenants by delivering comprehensive property information and addressing inquiries effectively.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Managed rental payment processing and swiftly resolved tenant account inquiries.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
Housekeeper
Washington Oakes Retirement Community
Everett, Washington
10.2020 - 09.2022
- Ensured proper sanitation of bathrooms and kitchens daily, contributing to overall health and safety standards.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Maintained cleanliness in resident rooms and common areas to enhance resident comfort and satisfaction.
- Assisted residents with light housekeeping tasks to promote a welcoming and tidy environment.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Followed safety protocols while using cleaning chemicals and tools.
Housekeeper
McMenamins Anderson School
Bothell, Washington
10.2019 - 03.2020
- Cleaned and sanitized guest rooms according to hotel standards.
- Restocked room supplies and amenities daily to ensure guest satisfaction.
- Completed daily list of rooms to turnover between guests, consistently meeting deadlines and completing thorough work.
- Managed laundry duties, including washing and folding linens efficiently.
- Collaborated with team members to uphold cleanliness standards in common areas.
- Followed safety protocols while handling cleaning chemicals and tools.
Courtesy Clerk
Alberstons
Snohomish, Washington
06.2017 - 05.2018
- Provided exceptional customer service by answering questions and resolving issues.
- Delivered friendly and courteous service to customers during transactions.
- Assisted customers with grocery bagging and efficiently carried items to vehicles, enhancing their shopping experience.
- Maintained cleanliness and organization of checkout areas and shopping carts to ensure a pleasant shopping environment.
- Monitored inventory levels and promptly reported shortages to management, ensuring timely replenishment and availability of products.
Education
High School Diploma -
Glacier Peak Highschool
Snohomish, WA06-2019
Skills
- Property management
- Rental payment processing
- Compliance knowledge
- Customer relationship management
- Customer service
- Clear communication
- Phone and email etiquette
- Adaptability to change
- Creative problem solving
- Cash handling
References
- Kasey Williams
(425)444-3865
- Briana Gibbs
(425)350-2077
- Geena Dobson
(425)350-1677
Timeline
Leasing Consultant
BrightHaven
06.2026 - 09.2026
Leasing Consultant
Apartment Management Consultants
01.2025 - 06.2026
Housekeeper
Washington Oakes Retirement Community
10.2020 - 09.2022
Housekeeper
McMenamins Anderson School
10.2019 - 03.2020
Courtesy Clerk
Alberstons
06.2017 - 05.2018
High School Diploma -
Glacier Peak Highschool