Jaiden Manley
Sterling Heights,MI
Summary
Detail-oriented receptionist with a strong background in administrative support and record management. Skilled in multitasking and ensuring smooth office operations, contributing to overall client satisfaction and efficient service delivery.
Overview
6
6
years of professional experience
Work History
Receptionist
Spartan Veterinary Clinic
Royal Oak, MI
07.2025 - Current
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Managed patient records using clinic's electronic health record system, EzyVet.
- Processed payments and handled transactions efficiently at the front desk.
- Provided information to clients regarding pet care and clinic services.
Receptionist
Goodison Veterinary Center
Rochester, Michigan
02.2025 - 06.2025
- Welcomed clients and their pets upon appointment arrival.
- Answered phone calls and scheduled appointments for services.
- Managed patient records using clinic's electronic health record system, EzyVet.
- Processed payments and handled transactions efficiently at the front desk.
- Provided information to clients regarding pet care and clinic services.
Receptionist
Wilson Veterinary Hospital
Washington, Michigan
08.2024 - 01.2025
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Managed patient records using clinic's electronic health record system, EzyVet.
Receptionist
Heidebreicht Chevrolet
Washington, Michigan
02.2022 - 09.2024
- Answered phone calls and addressed client inquiries effectively.
- Maintained accurate records of customer files and purchase histories.
- Handled billing and payment processing for services rendered and purchases made.
- Trained new cashiers on register operations and customer service techniques.
Waitress
Hamlin Pub
Richmond, Michigan
09.2019 - 01.2022
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Assisted other wait staff members in times of heavy customer traffic.
- Served food and beverages promptly to ensure guest satisfaction.
- Maintained cleanliness of tables and dining area throughout shift.
Education
High School Diploma -
Richmond Highschool
Richmond, MI03-2020
Skills
- Appointment scheduling
- Payment processing
- Customer service
- Record management
- Office administration
- Client communication
- Multitasking efficiency
- Schedule management
- Administrative support
- Recordkeeping and bookkeeping
- Phone etiquette
- Basic accounting
Affiliations
Volunteer with JDRF since 2014
Timeline
Receptionist
Spartan Veterinary Clinic
07.2025 - Current
Receptionist
Goodison Veterinary Center
02.2025 - 06.2025
Receptionist
Wilson Veterinary Hospital
08.2024 - 01.2025
Receptionist
Heidebreicht Chevrolet
02.2022 - 09.2024
Waitress
Hamlin Pub
09.2019 - 01.2022
High School Diploma -
Richmond Highschool