Jaiden Ridgeway
Belleville,MI
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated at Kroger through exceptional customer service and efficient multitasking. Skilled in time management and problem-solving, I excel in fast-paced environments, ensuring both team collaboration and professional demeanor. Achieved significant improvements in store cleanliness and customer engagement without compromising on service quality.
Overview
2
2
years of professional experience
Work History
Sales Associate
Aeropostale
11.2023 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Store Associate
Kroger
08.2023 - 11.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Maintained tidy and organized store to comply with cleanliness standards.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
Food Preparation Worker
Cracker Barrel Restaurant
07.2022 - 08.2023
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Packaged and stored food products following proper handling and preservation methods.
- Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
- Organized and re-stocked various stations and self-service items.
- Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.
Education
No Degree - Cyber Security
Henry Ford College
Dearborn, MI06.2025
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Reliable and punctual
- Goal-Oriented
- Professional Demeanor
Timeline
Sales Associate
Aeropostale
11.2023 - 05.2024
Store Associate
Kroger
08.2023 - 11.2023
Food Preparation Worker
Cracker Barrel Restaurant
07.2022 - 08.2023
No Degree - Cyber Security
Henry Ford College