Jaiden Wagner
Houston,TX
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Comfortable in high stress environments and I thrive on achieving goals and solving problems. Excited to begin new challenge with successful team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender
Mo's Irish Pub
Houston , TX
2023.01 - Current
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Trained new bartenders on drink preparation and upselling techniques.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Managed accurate bar tabs and processed cash and credit card transactions.
Bartender
Little Woodrow's
Tomball , TX
2023.01 - 2024.09
- Greeted customers and provided excellent customer service.
- Performed opening and closing duties including restocking supplies.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Effectively multitasked within fast-paced environment.
Shift Manager/Head Bartender
The Annex Crafthouse
Houston , TX
2020.11 - 2022.12
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Updated and redesigned menus as necessary.
- Managed filing systems by recording information, updating paperwork and maintaining documents.
- Assisted in resolving escalated customer service issues in a timely manner.
- Communicated with other shift managers to facilitate continuum of customer service.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
Education
Business
Lone Star College System
Spring, TXSkills
- Service-oriented mindset
- Organization
- Multitasking
- Marketing and sales experience
- Outgoing personality
- Customer service
- Communications
- Relationship development
Certification
- TABC Certification
- Food Handlers Certification
References
References available upon request.
Timeline
Bartender
Mo's Irish Pub
2023.01 - Current
Bartender
Little Woodrow's
2023.01 - 2024.09
Shift Manager/Head Bartender
The Annex Crafthouse
2020.11 - 2022.12
Business
Lone Star College System
- TABC Certification
- Food Handlers Certification
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