Jaidy Diaz
Smyrna,TN
Summary
Dynamic Medical Receptionist with proven expertise at Tahir Surgical Clinic in enhancing clinic efficiency through effective appointment scheduling and patient registration. Skilled in HIPAA compliance and insurance verification, I deliver compassionate customer service while maintaining accurate electronic health records. Committed to creating a welcoming atmosphere for patients and their families.
Overview
3
3
years of professional experience
Work History
Medical Receptionist
Tahir Surgical Clinic
Gilbert, AZ
09.2022 - 12.2025
- Managed patient check-ins and appointment scheduling to enhance clinic efficiency.
- Maintained accurate patient records in electronic health record (EHR) system for compliance and accessibility.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Education
No Degree - Business Administration
Maricopa Community Colleges, Chandler-Gilbert Community College
Chandler, AZSkills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Patient registration
- Microsoft office
- HIPAA compliance
- Insurance verification
- Medical charting
- Typing 50 wpm
Languages
Spanish
Elementary
Timeline
Medical Receptionist
Tahir Surgical Clinic
09.2022 - 12.2025
No Degree - Business Administration
Maricopa Community Colleges, Chandler-Gilbert Community College