Jailyn Diaz
Saint Augustine
Summary
Dynamic Sales Associate with a proven track record at Tilly's Clothing Store, excelling in customer service and product sales. Strong interpersonal skills to build lasting customer relationships, driving repeat business and enhancing store revenue online and in person. Bilingual and reliable, adept at cash handling and maintaining visual merchandising standards to attract customer interest.
Overview
3
3
years of professional experience
Work History
Sales Associate
Vinatge Clothing
09.2025 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Sales Associate
Tilly's Clothing Store
05.2023 - 08.2025
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Processed transactions efficiently, ensuring accuracy in cash handling and payment processing.
- Collaborated with team members to manage inventory levels and replenish stock as needed.
- Trained new associates on sales techniques and store policies to promote a cohesive team environment.
- Developed knowledge of current fashion trends to effectively communicate product benefits to customers.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Arts - Psychology
Flagler College
Saint Augustine, FL05-2027
High School Diploma -
Colonial Highschool
Orlando, FL05-2023
Skills
- Customer service
- Bilingual
- Teamwork and collaboration
- Time management
- social media skills
- Problem-solving skills
- Reliable and punctual
- Outgoing personality
- Cash handling
- Stocking and receiving
- Store opening and closing
- Product sales
- Upselling
Languages
English
Spanish
Timeline
Sales Associate
Vinatge Clothing
09.2025 - Current
Sales Associate
Tilly's Clothing Store
05.2023 - 08.2025
Bachelor of Arts - Psychology
Flagler College
High School Diploma -
Colonial Highschool