Seeking a long-term career opportunity with a company that enables me to utilize my customer service and medical skills which will offer the opportunity for growth and advancement.
Work History
Front Desk Receptionist
1 Year 3 Months
Motion Sports Medicine | 06.2025 - Current
Managed multi-line phone system, directing calls to appropriate staff and ensuring prompt responses.
Coordinated patient scheduling, optimizing appointment flow and enhancing clinic efficiency.
Developed and maintained organized filing systems for patient records, improving accessibility and compliance.
Provided exceptional customer service, addressing patient inquiries and resolving issues promptly to enhance satisfaction.
Monitored inventory of office supplies, proactively ordering materials to maintain uninterrupted front desk operations.
CALL CENTER REPRESENTATIVE /RECEPTIONIST
2 Years 2 Months
STUDIO MD | 10.2022 - 12.2024
Checking patients in & out
Scheduling appointments
Customer service
Uploading patient demographics
Answering phones
Collecting / processing patient’s invoices
Confirming patient’s appointments via email & phone calls
AFTER SCHOOL TEACHER
10 Months
THE CHILDREN’S AIDE SOCIETY | 12.2021 - 10.2022
Preparing materials
Organizing activities
Helping students with assignments
Updating attendance records
Reporting to management
CLERICAL /DATA ENTRY (PER DIEM)
2 Years 1 Month
KLING DERMATOLOGY | 11.2019 - 12.2021
Updating patient demographics
Filing, making copies, scanning, and answering phones.