OBJECTIVE
Overview
Work History
Education
Skills
Timeline

Jailyn Peguero

Motion Sports Medicine
Bronx,NY
7
years of professional experience

Seeking a long-term career opportunity with a company that enables me to utilize my customer service and medical skills which will offer the opportunity for growth and advancement.

Work History

Front Desk Receptionist

1 Year 3 Months
Motion Sports Medicine | 06.2025 - Current
  • Managed multi-line phone system, directing calls to appropriate staff and ensuring prompt responses.
  • Coordinated patient scheduling, optimizing appointment flow and enhancing clinic efficiency.
  • Developed and maintained organized filing systems for patient records, improving accessibility and compliance.
  • Provided exceptional customer service, addressing patient inquiries and resolving issues promptly to enhance satisfaction.
  • Monitored inventory of office supplies, proactively ordering materials to maintain uninterrupted front desk operations.

CALL CENTER REPRESENTATIVE /RECEPTIONIST

2 Years 2 Months
STUDIO MD | 10.2022 - 12.2024
  • Checking patients in & out
  • Scheduling appointments
  • Customer service
  • Uploading patient demographics
  • Answering phones
  • Collecting / processing patient’s invoices
  • Confirming patient’s appointments via email & phone calls

AFTER SCHOOL TEACHER

10 Months
THE CHILDREN’S AIDE SOCIETY | 12.2021 - 10.2022
  • Preparing materials
  • Organizing activities
  • Helping students with assignments
  • Updating attendance records
  • Reporting to management

CLERICAL /DATA ENTRY (PER DIEM)

2 Years 1 Month
KLING DERMATOLOGY | 11.2019 - 12.2021
  • Updating patient demographics
  • Filing, making copies, scanning, and answering phones.
  • Scheduling appointments
  • Updating providers mailing list
  • Front Desk/Customer Service

Education

Certified EKG & Phlebotomy Technician

ABC Training Center

High School Graduate

High School of Fashion Industries
GPA: 3.5 GPA

Skills

Customer Service
Great communication skills
Fast learner
Hard worker
Microsoft Word/Excel
Medics
Knowledge of EPIC software

Timeline

Front Desk Receptionist

Motion Sports Medicine
06.2025 - CurrentRead More

CALL CENTER REPRESENTATIVE /RECEPTIONIST

STUDIO MD
10.2022 - 12.2024Read More

AFTER SCHOOL TEACHER

THE CHILDREN’S AIDE SOCIETY
12.2021 - 10.2022Read More

CLERICAL /DATA ENTRY (PER DIEM)

KLING DERMATOLOGY
11.2019 - 12.2021Read More

High School of Fashion Industries

High School Graduate
Read More

ABC Training Center

Certified EKG & Phlebotomy Technician
Read More
Jailyn Peguero