Experienced retail professional with a background in fashion and customer service. Skilled in delivering personalized shopping experiences driving sales, and maintaining strong client relationships.
Overview
3
3
years of professional experience
Work History
Sales Associate
Nordstrom
04.2024 - Current
Built relationships with customers to encourage repeat business.
Consistently exceeded sale goals and earned commission through personalized client engagement.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Interim Assistant Manager
Nordstrom
06.2025 - 2025
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with the team.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Style Consultant
Target
11.2022 - 04.2024
Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
Promoted on going sales and promotions boosting sales.
Used hand-held devices and computers to record and monitor inventory jobs.
Maintained areas organized and clean at all times.
Merchandised store inventory in seasonal and brand displays.
Education
Bachelor of Arts - Hospitality Administration And Management
College of DuPage
Glen Ellyn, IL
06-2027
High School Diploma -
Addison Trail High School
Addison, IL
06-2022
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Interim Assistant Manager
Nordstrom
06.2025 - 2025
Sales Associate
Nordstrom
04.2024 - Current
Style Consultant
Target
11.2022 - 04.2024
Bachelor of Arts - Hospitality Administration And Management