Jailynn Brown
Houston,Texas
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
3
3
years of professional experience
Work History
Cashier/Customer Service
Whole Foods Market
Houston, TX
07.2023 - 08.2023
- Ringing up sales: Scanning items and totaling purchases using a cash register
- Bagging items: Ensuring a positive customer experience by bagging groceries
- Collecting payment: Handling cash and credit card transactions accurately and efficiently
- Honoring coupons: Processing coupons and store discounts
- Giving change: Providing appropriate change
- Issuing receipts: Providing receipts to customers as they leave with their purchases
- Answering questions: Resolving customer service issues and answering questions about offerings and purchasing processes
- Facilitating returns: Processing return transactions
- Checking prices: Referring to price sheets and sale bulletins to ensure prices are up-to-date
CVS Store Associate
CVS Health CVS/Pharmacy
Houston, TX
06.2021 - 08.2022
- Handled cash transactions, accurately counting cash and giving correct change
- Provided top-notch customer service, satisfying customers and generating repeat business
- Stocked shelves and front-end displays to maintain clean and organized appearance
- Explained membership and rewards programs and helped customers enroll
- Kept store shelves, racks and bins presentable with frequent resets
- Processed and organized incoming shipments
- Handled customer complaints and resolved issues expediently and professionally
- Assisted customers with [Type] purchases and returns
Cashier/Customer Service
HEB
Houston, TX
07.2020 - 03.2021
- Provided information to customers on products or services
- Worked with customer service leaders and managers to meet customer needs
- Gave customers information about upcoming promotions and available items
- Engaged with customers while completing cash register transactions
- Fixed checkout merchandise displays with continuous resets during down periods
- Rang up customer items quickly and accurately
- Prevented losses by watching for suspicious behavior
- Promoted customer satisfaction by supporting merchandise selection, returns, and exchanges
Education
Bachelor Degree Of Science - Biology
University of Texas at San Antonio
San Antonio, TXHS Diploma -
Milby High School
Houston, TX06.2022
Skills
- Customer service
- Stocking
- Problem solving
- Planograms
- Communication skills
- Time management
- Microsoft word
- Inventory Management
- Credit card transactions
- Cash Handling
- Multitasking
- Loss Prevention
- Leadership
- Merchandising
- Product knowledge
- Organizational Skills
- Flexible
- Attention to detail
- Physical abilities
- Work ethic
- Return processing
- Delivery coordination
- Guest services
- English
Timeline
Cashier/Customer Service
Whole Foods Market
07.2023 - 08.2023
CVS Store Associate
CVS Health CVS/Pharmacy
06.2021 - 08.2022
Cashier/Customer Service
HEB
07.2020 - 03.2021
Bachelor Degree Of Science - Biology
University of Texas at San Antonio
HS Diploma -
Milby High School