Summary
Overview
Work History
Education
Skills
Spanish
Languages
Work Availability
Timeline
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Jaime Avendano

San Diego,CA

Summary

Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successfully introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail, and vigilant in achieving safety and environmental impact reduction objectives. Results-oriented business leader with more than 25 years of experience in day-to-day business operations management. Effective liaison to key clients, accounts, and external business stakeholders. Leverage trends across industries and markets to derive solutions and approaches focused on creating value for customers and profitability for the company. Streamlines processes for efficiency and productivity. Well-versed in applying the multi-faceted approach to managing safety, operations and productivity across multiple business lines. Merger and acquisitions specialist adept in creating seamless integration of new operations and businesses.

Overview

35
35
years of professional experience

Work History

Assistant Manager

The Habit Burger And Grill
06.2023 - Current
  • Supervised day-to-day operations to meet performance, quality, and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
  • Assist in the development of Shift Leaders
  • Other projects/duties as assigned by the General Manager

Assistant Manager

Coco's Restaurant
09.2018 - 02.2023
  • Assist in recruiting and hiring personnel
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Maintain cleanliness, organization and stocking in all areas of the restaurant.
  • Developed strong working relationships with staff, fostering a positive work environment.

Assistant Manager

Rally's Hamburgers
09.2015 - 09.2018
  • Maintained a clean, safe, and organized store environment to enhance customer experience.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Mentored junior staff members in professional development by offering guidance/support in their assigned roles.

General Manager

Rubio's Costal Grill
04.2004 - 05.2015
  • Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
  • Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
  • Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
  • Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Developed and executed strategic plans for increased productivity, profitability, and overall business growth.

General Manager

Carl's Jr
04.2002 - 02.2004
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.

General Manager

Arby's Roast Beef
10.2000 - 04.2002
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

General Manager

Rally's Restaurant
09.1992 - 10.2000
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.

General Manager

El Pollo Asado
09.1989 - 07.1992
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Performed all facets of Restaurant Management

Education

High School Diploma -

Lazaro Cardenas
Mexico

Computer Repair Technician

Southwestern College
Chula Vista, CA
06.2009

Accounting Technology And Bookkeeping

Southwestern College
Chula Vista, CA
09.1990

Skills

  • Meet or exceed food quality, facility cleanliness, and guest satisfaction goals
  • Operate a computerized inventory control system
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Identify food cost problems and implement cost/portion control procedures

Spanish

Fluent in both written and spoken form, able to communicate accurately and effectively

Languages

English
Full Professional
Spanish
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Assistant Manager

The Habit Burger And Grill
06.2023 - Current

Assistant Manager

Coco's Restaurant
09.2018 - 02.2023

Assistant Manager

Rally's Hamburgers
09.2015 - 09.2018

General Manager

Rubio's Costal Grill
04.2004 - 05.2015

General Manager

Carl's Jr
04.2002 - 02.2004

General Manager

Arby's Roast Beef
10.2000 - 04.2002

General Manager

Rally's Restaurant
09.1992 - 10.2000

General Manager

El Pollo Asado
09.1989 - 07.1992

High School Diploma -

Lazaro Cardenas

Computer Repair Technician

Southwestern College

Accounting Technology And Bookkeeping

Southwestern College
Jaime Avendano