Jaime Eduardo Cardenas
Sales Associate
Kissimmee,FL
Summary
Highly motivated individual with extensive customer service and sales experience. Outgoing professional with drive on bringing enthusiasm and eagerness to learn new skills with every position earned. Consistently recognized for excellence in customer service. Known for working tirelessly to keep areas organized, stocked and clean. Operates well on teams in high-pressure environments.
Overview
4
4
years of professional experience
Work History
Sales Associate
Napleton Chrysler Jeep Dodge Ram
Kissimmee, FL
03.2022 - Current
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Greeted over 20 customers on lot daily and in showroom to answer questions about brand and available inventory.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
Service Advisor
Napleton Chrysler Jeep Dodge Ram
Kissimmee, FL
11.2021 - 01.2022
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Developed estimates by costing materials, supplies and labor.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Responded proactively and positively to rapid change.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution
Barback
Rocco's Tacos
Orlando, FL
04.2020 - 11.2021
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Replaced empty kegs and soda syrups.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Checked dining area supplies of linens, wrapped silverware and replenished low stock.
- Provided attentive service and proactively assessed guest needs.
Baker
Sweet Tomatoes
Orlando, FL
06.2018 - 04.2020
- Complied with health and safety codes to protect staff and customers.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Baked gluten-free, vegan and alternative diet treats based on customers' needs.
- Replenished and rotated food items, following correct food cooling and storage procedures.
Education
Associate of Arts - Finance
Valencia College
Orlando, FL05.2021
Skills
- Customer Needs Assessment
- Verbal and Written Communication
- Customer Service
- Upselling Techniques
- Product Recommendations
- Time Management
- Problem Detection and Resolution
- Maintaining Clean Work Areas
- Excellent Communication
- Data Processing
- Damage Identification
- Expiration Monitoring
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Sales Associate
Napleton Chrysler Jeep Dodge Ram
03.2022 - Current
Service Advisor
Napleton Chrysler Jeep Dodge Ram
11.2021 - 01.2022
Barback
Rocco's Tacos
04.2020 - 11.2021
Baker
Sweet Tomatoes
06.2018 - 04.2020
Associate of Arts - Finance
Valencia College