Jaime Dickerson
Fort Wayne,IN
Summary
Detail-oriented professional with strong skills in office administration, payroll management, and spreadsheet creation. Proven ability to maintain confidentiality and deliver exceptional customer service in fast-paced environments.
Overview
22
22
years of professional experience
Work History
Secretary/Treasurer
Fort Wayne Community Schools
Fort Wayne, IN
09.2012 - Current
- Payroll processing for staff.
- Assisted coworkers and staff members with special tasks on daily basis.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system.
- Maintained daily report documents, memos and invoices.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with families.
- Maintained accurate records and files, ensuring compliance with district policies.
Administrative Assistant
Fort Wayne Community Schools
Fort Wayne, IN
08.2016 - 01.2017
- Handled student behavior
- Created documents for communication with families
- Assisted teachers with recess duty, lunch periods, arrival/dismissal of students
- Assisted office with day to day operations
District Data Trainer
Fort Wayne Community Schools
Fort Wayne, IN
09.2012 - 08.2016
- Created spreadsheets to maintain and monitor up-to-date data for students
- Modified and created reports from testing websites.
- Worked with Principals and Building Coaches to monitor student progress.
- Trained staff on various websites and reports
- Monitored data to identify areas of concern
- Helped school with any assistance needed with students and daily school operations.
Production Analyst
Lincoln Financial Group
Fort Wayne, IN
09.2010 - 07.2012
- Analyzed production data to identify trends and improve operational efficiency.
- Collaborated with cross-functional teams to streamline processes and reduce turnaround times.
- Mentored and trained new employees.
- Processed complex retirement payroll files for companies
- Provided customer service to internal and external customers.
- Created new procedures for team members to improve efficiency.
Senior Financial Processor
Lincoln Financial Group
Fort Wayne, IN
03.2004 - 09.2010
- Implemented process improvements that reduced turnaround time for transaction processing.
- Managed high-volume transaction processing, maintaining accuracy while consistently meeting deadlines.
- Processed retirement payrolls for various employers and companies.
- Top Producer with high quality and production.
- Received promotion to Production Analyst.
Education
Bachelor of Science - Business Administration
Indiana Institute of Technology
Fort Wayne, IN05-2013
High School Diploma -
North Side High School
Fort Wayne, IN06-2002
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Keyboarding skills
- File management
- Document preparation
- Multi-line phone systems
- Supply restocking
- Spreadsheet management
- Payroll administration
Timeline
Administrative Assistant
Fort Wayne Community Schools
08.2016 - 01.2017
Secretary/Treasurer
Fort Wayne Community Schools
09.2012 - Current
District Data Trainer
Fort Wayne Community Schools
09.2012 - 08.2016
Production Analyst
Lincoln Financial Group
09.2010 - 07.2012
Senior Financial Processor
Lincoln Financial Group
03.2004 - 09.2010
Bachelor of Science - Business Administration
Indiana Institute of Technology
High School Diploma -
North Side High School