Jaime Fasano
Hollywood
Summary
Detail-oriented professional with strong customer service skills. Experienced in appointment scheduling and document management. Committed to enhancing client satisfaction through effective communication and conflict resolution.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Robert Eisenberg & Associates Tax Office
Fort Lauderdale
02.2023 - Current
- Processed client paperwork, ensuring accurate data entry into systems.
- Scheduled appointments and followed up with clients, maintaining office calendar efficiently.
- Filed tax documents securely and systematically.
Head Hostess
Verve Restaurant
Somerville
07.2021 - 10.2023
- Managed reservation system to optimize dining room flow and seating efficiency.
- Greeted and seated guests promptly to ensure a welcoming atmosphere.
- Trained new hostesses on procedures and customer service standards.
- Resolved conflicts between customers in an efficient and professional manner.
Server
Central Pizzeria
Somerville
02.2019 - 05.2021
- Accurately processed orders and managed special requests efficiently.
- Delivered exceptional customer service in fast-paced dining environment.
- Managed cash register, processed payments, and balanced cash drawers daily.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
High School Diploma -
Florida Academy of Medical Aesthetics
Pembroke Pines, FLSkills
- Customer service
- Appointment scheduling
- Document management
- Bookkeeping
- Upselling
- Phone communication
- Microsoft Excel
Timeline
Front Desk Receptionist
Robert Eisenberg & Associates Tax Office
02.2023 - Current
Head Hostess
Verve Restaurant
07.2021 - 10.2023
Server
Central Pizzeria
02.2019 - 05.2021
High School Diploma -
Florida Academy of Medical Aesthetics