Jaime Homer
Batavia,NY
Summary
Proven leader in customer engagement and employee supervision, I excelled at TOPS MarketLLC by significantly enhancing customer satisfaction and sales through expert merchandising. Skilled in food safety compliance and teamwork, my background showcases a commitment to excellence, professionalism, and a keen ability to foster positive work environments.
Overview
10
10
years of professional experience
Work History
Assistant Deli Manager
TOPS MarketLLC
Le Roy, NY
09.2023 - Current
- Trained new team members in proper food handling techniques, equipment usage, and company policies.
- Provided excellent customer service by addressing inquiries promptly and professionally while maintaining a helpful demeanor.
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Increased sales through effective merchandising and attractive product displays.
- Maintained a clean and safe work environment, adhering to food safety guidelines and procedures.
- Attended to customers by taking orders, resolving complaints and issues and operating cash register to take payments.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
Stay at Home Mom
N/A
Batavia, NY
03.2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
Cashier
McDonald's
Le Roy, NY
01.2019 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Factory Worker
Aakron Rule
Akron, NY
04.2018 - 01.2019
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
- Collaborated with team members to meet daily production quotas, promoting a positive work environment.
- Carefully packaged finished products and prepared for shipment.
- Unloaded and loaded items from conveyors, machines, and conveyances.
Housekeeper
Six Flags
Darien Center, NY
04.2015 - 10.2016
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Education
Diploma -
Pembroke High School
Corfu, NY09.2017
Skills
- Customer service
- Customer engagement
- Food preparation
- Employee supervision
- Sanitation standards
- Health and safety regulations
- Food safety compliance
- Inventory management
- Product rotation
- Supply ordering
- Employee coaching
- Communication
- Cleaning & sanitation
- Deli product packaging
- Teamwork
- Problem-solving
- Time management
- Reliable and responsible
- Attention to detail
- Multitasking
- Customer satisfaction
- Money handling
- Decision-making
- Relationship building
- Self motivation
- Professionalism
Timeline
Assistant Deli Manager
TOPS MarketLLC
09.2023 - Current
Stay at Home Mom
N/A
03.2020 - Current
Cashier
McDonald's
01.2019 - 03.2020
Factory Worker
Aakron Rule
04.2018 - 01.2019
Housekeeper
Six Flags
04.2015 - 10.2016
Diploma -
Pembroke High School