Jaime Kerth Utt
VICTORVILLE,CA
Summary
Experienced medical professional seeking opportunity to leverage knowledge and skills within a well-established organization. Dedicated to providing exceptional patient care and support as part of a team of experienced and friendly staff. Committed to delivering high-quality service and making a positive impact in the healthcare industry.
Overview
11
11
years of professional experience
Work History
FRONT OFFICE MEDICAL ASSISTANT, REFERRAL COORDINATOR
Puri Orthopedic Center, Inc
01.2022 - 01.2024
- Answering all incoming calls, routing calls to delegated staff
- Providing patient information for appointment and referrals, and authorization
- Scheduling appointments for new and existing patients
- Verifying insurance benefits and eligibility
- Checking in and out patient and assisting visitors at the front desk
- Collecting copays and past due balances
- Verifying, imputing patient demographics, information while scheduling patient appointments
- Updating new and existing patient demographics by helping patient's complete patient packet forms
- Uploading patient medical records to appropriate charts, maintaining and distributing medical records, and ensuring that record-keeping procedures follow health privacy laws and facility policies.
MEDICAL ASSOCIATE, VACCINE COORDINATOR, REFERRAL COORDINATOR
New Life Medical Associates Inc.
01.2013 - 01.2022
- Escorted patients to exam rooms, interviewed, take vitals, and document all data
- Instruct patients with physicians' instructions, ensure all reports, labs, information, and medical records are up to date and available at all time
- Prepare and maintain exam rooms, supplies, and instruments
- Act as liaison between physicians, patients, insurance providers and outside services
- Maintain all logs and required checks for VFC, private, emergency and expired medications along with oxygen and refrigerator temperatures
- Prepare and maintain patient referrals and authorizations while working with providers and insurance carriers
- Schedule and confirm appointments, surgeries, consultations and follow up referrals were kept and received
- Verify insurance and create superbills
- Responsible for all vaccine management, training, ordering, receiving, storing and monitoring
- Ensure complete and accurate registration using excel
- Assemble information pertaining to patients (per guidelines) and provide to specialists
- Contact organizations and insurance companies to ensure prior approval requirements are met
- Review referral details and expectations with patients
- Assist patients in solving potential issues related to health care, financial situations and social barriers
- Point of contact for patients and family questions and concerns.
Education
MEDICAL ASSOCIATE CERTIFICATION -
APPLE VALLEY CAREER COLLEGE
APPLE VALLEY, CABACHELORS OF SCIENCE -
WESTWOOD COLLEGE
ONTARIO, CASkills
Front Desk Operations
HIPAA Compliance
Medical Office Software
Insurance Verification
Patient Scheduling
Referral and Authorization
Immunization Administration
Medical Records Management
References
References are available on request.
Timeline
FRONT OFFICE MEDICAL ASSISTANT, REFERRAL COORDINATOR
Puri Orthopedic Center, Inc
01.2022 - 01.2024
MEDICAL ASSOCIATE, VACCINE COORDINATOR, REFERRAL COORDINATOR
New Life Medical Associates Inc.
01.2013 - 01.2022
BACHELORS OF SCIENCE -
WESTWOOD COLLEGE
MEDICAL ASSOCIATE CERTIFICATION -
APPLE VALLEY CAREER COLLEGE
Similar Profiles
Leata MooreLeata Moore
Office Manager/Medical Coding and Billing Specialist at PURI ORTHOPEDIC CENTER, INC.Office Manager/Medical Coding and Billing Specialist at PURI ORTHOPEDIC CENTER, INC.
Mercy MugoMercy Mugo
Medical Secretary at NYU Langone Orthopedic Center: Center for Autoimmune and Musculoskeletal DiseasesMedical Secretary at NYU Langone Orthopedic Center: Center for Autoimmune and Musculoskeletal Diseases
AMELIA QUINNAMELIA QUINN
Travel RN- Operating Room at Swedish Medical Center – Swedish Orthopedic CenterTravel RN- Operating Room at Swedish Medical Center – Swedish Orthopedic Center
Gabriel ThompsonGabriel Thompson
Paraeducator at San Bernardino County Superintendent of SchoolsParaeducator at San Bernardino County Superintendent of Schools
Michael TrujilloMichael Trujillo
Motor Transport Operator/Vehicle Recovery Operator at US Marines CorpsMotor Transport Operator/Vehicle Recovery Operator at US Marines Corps