Jaime Lopez

Oversaw daily operations to streamline workflow and enhance productivity.

• Managed inventory levels and coordinated supply chain activities to support operational needs.
• Administered accounts for residential and commercial clients, ensuring client satisfaction and retention.

• Managed over 100 accounts, ensuring seamless operations and high client satisfaction.
• Signed existing customers to four to seven-year service agreements, enhancing client retention.
• Increased branch growth within three and a half years by optimizing resource allocation.
• Delivered optimal customer service to external and internal stakeholders, fostering strong relationships.
• Handled sales calls, product pulling, and delivery staging at customer storage rooms efficiently.
• Processed and recorded payments for CSR reference, ensuring accuracy in financial records.
• Managed expansion needs requiring an experienced salesperson, driver, six pallets, and a micro-bulk truck.
• Negotiated no-compete clause successfully after one year of employment.
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• Managed fleet efficiency and implemented preventative maintenance programs.
• Ensured effective safety management and asset control for operational efficiency.
• Evaluated performance and capacity to identify and streamline operational bottlenecks.
• Manage multiple departments in operations, systems support and warehouse functions.
• Managing medical records for the branch.
• Conduct daily & monthly safety meetings.
• Certified in filling O2 portable medical vans.
• Coordinated district activities, including physical inventories and local air shows.

• Managed house accounts, increasing sales by 30 percent through targeted sales of safety goods from ear plugs to fall protection.
• Managed top 100 accounts in sales with the use of e-mail and cold calls on safety hard goods.
• Achieved sales of welding hard goods, specialty gases, safety hard goods, and industrial supplies profitably.
• Boosted sales while managing fleet efficiency, reducing lag time in service delivery.
• Implemented pre-call program to streamline weekly customer orders.
• Assisted account managers with both quotes and sales orders.
• Streamlined back order report process for time-sensitive projects, enhancing order fulfillment efficiency.
• Cylinder asset controller handling cylinder audits along as well as cylinder adjustments.
• Maintained a clean and attractive storefront along with sales blitz flyers, afterwards use of internet.