Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Jaime Morell

CMA / Customer Service
Fort Myers,FL

Summary

Welcoming clerical professional with 10+ years of experience in the medical office setting assisting patients and teammates. Positive and upbeat attitude while greeting and interacting with patients, answering calls, rooming patients and interacting with insurance companies. Accurate when entering information in EMR system and keeping organized filing systems. Highly organized with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist/ CMA

Hughes Direct Primary Care
09.2020 - 05.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Scheduled and confirmed appointments and meetings.
  • Collected copays and concierge payments.
  • Managing contracts for practice.
  • Verifying patient information - addresses, phone numbers, HIPAA, verifying insurance information.
  • Microsoft Office including Excel, Word, and Outlook, insurance verification programs.
  • Room patients, take vital signs, review medications, document chief complaint, return patient phone calls, perform in office tests, give injections, phlebotomy, assist physician in minor medical procedures

Retinal Imaging Specialist

Healpros
07.2019 - 09.2019
  • Travel position
  • Coordinated and planned the night before an efficient schedule and route to visit patients in their homes.
  • Diabetic retinal scans, A1c blood test, microalbumin urine samples and fecal test.
  • Prepping samples for shipping and sending them off properly for full testing.

Certified Medical Assistant

DocMJ
01.2019 - 07.2019
  • Vitals, chart prep, billing sheets, patient care

Certified Medical Assistant

Matrix Medical Network
12.2017 - 11.2018
  • Traveling to new event locations on a daily or weekly basis
  • Generating, preparing patients paperwork
  • Setting up work station with proper materials
  • Greet patients, review paperwork, obtain signatures and medications for data entry
  • Patients vitals, capillary stick to get cholesterol, glucose and A1C readings
  • Enter all results in EMR and paper charts and hand off to provider
  • Enter testing orders for provider and create requisition forms for take home tests
  • Sign out patients at the end of visit
  • End of day inventory count, entering data and submitting
  • Compiling paperwork, upload to corporate, clean work station and work site.

Multiple

Millennium Physicians Group
Lee County, FL
10.2012 - 12.2016

Medical Risk Assessment/ Data Entry 2015-2016

  • Audit patient medical charts, billing and DX codes
  • Data entry, compile data and create excel reports twice daily.

Referral Coordinator 2013-2015

  • Process Medicare Replacement HMO insurance referrals for all MPG Primary Physicians
  • Insurances - BCBS, Wellmed, UnitedHealthcare, Freedom, Humana, Aetna, Tricare

Certified Medical Assistant and Phlebotomy 2012-2013

  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Completed EKGs and other tests based on patient presentation in office.
  • Blood collection by venipuncture and capillary technique.
  • Perform multiple in house tests then appropriately prepare, package and send out samples for testing.
  • Comprehensive understanding of compliance and safety.

Education

Certificate - Medical Billing And Coding

Fort Myes Technical College
Fort Myers, FL

Certificate - CMA

Edison State College
Fort Myers, FL
04.2012

High School Diploma -

Homestead Job Corps
Homestead, FL
07.2003

Skills

  • Clerical Support
  • Vital Signs
  • EMR
  • Phlebotomy
  • EKG
  • Order Entry
  • Insurance Verification
  • Medication Administration
  • Front Office Management
  • Spreadsheet Tracking
  • Skilled in Excel and Word

Certification

  • Certified Medical Assistant (AAMA), 12/01/20
  • CPR Certification

Personal Information

Title: Certified Medical Assistant

Timeline

Front Desk Receptionist/ CMA

Hughes Direct Primary Care
09.2020 - 05.2023

Retinal Imaging Specialist

Healpros
07.2019 - 09.2019

Certified Medical Assistant

DocMJ
01.2019 - 07.2019

Certified Medical Assistant

Matrix Medical Network
12.2017 - 11.2018

Multiple

Millennium Physicians Group
10.2012 - 12.2016

Certificate - Medical Billing And Coding

Fort Myes Technical College

Certificate - CMA

Edison State College

High School Diploma -

Homestead Job Corps
  • Certified Medical Assistant (AAMA), 12/01/20
  • CPR Certification
Jaime MorellCMA / Customer Service