Jaime San Roman
Woodbridge,VA
Summary
Proven in delivering exceptional customer service and strong work ethic, I excelled at Olive Garden by enhancing guest experiences and maintaining high service quality during peak times. Skilled in cash handling and guest engagement, I consistently contributed to team efficiency and customer satisfaction, showcasing my ability to multitask and adapt quickly.
Overview
8
8
years of professional experience
Work History
Server
Olive Garden
11.2023 - 06.2024
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
Server
Glory Days Grill
06.2021 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Line Cook
Bonefish Grill Restaurants
01.2016 - 03.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Education
High School Diploma -
Robert Lee High School
Virginia06.2016
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Languages
English
Spanish
Timeline
Server
Olive Garden
11.2023 - 06.2024
Server
Glory Days Grill
06.2021 - 05.2024
Line Cook
Bonefish Grill Restaurants
01.2016 - 03.2023
High School Diploma -
Robert Lee High School