JAIMYN P. TAYLOR
Broomfield,CO
Summary
Healthcare operations leader with 27+ years of experience improving clinic performance, revenue cycle processes, and patient experience across multi-site care settings. Leads staffing, financial controls, point-of-service collections, and workflow improvements that support cash flow, retention, and operational consistency.
Overview
1
1
Certification
27
27
years of professional experience
Work History
Director of Business Operations & Patient Experience
Advanced Medical Management & Consulting (Managing: Advanced Urgent Care & Occupational Medicine / Platte River Medical Clinic)
Brighton, CO
04.2026 - Current
- Standardized patient experience initiatives across clinics, resulting in higher satisfaction scores and improved patient retention and repeat visits.
- Revenue Cycle Management RCM & Financial Leadership: Streamline end-to-end RCM processes, point-of-service collections, patient billing workflows, and cash flow optimization to maximize clinic profitability and meet key operational KPIs across all 7 sites.
- Technology Implementation & Workflow Automation: Spearheaded the successful end-to-end implementation of Solv Health, transforming patient registration and clinic workflows. Key feature launches include point-of-service POS collections, real-time insurance verification, and AI phone system integration.
- Led operations across 6 urgent care clinics and 1 primary care clinic, ensuring continuity, optimizing staffing, and upholding fiscal accountability.
Director of Strategy & Business Development
Advanced Medical Management & Consulting (Managing: Advanced Urgent Care & Occupational Medicine / Platte River Medical Clinic)
Brighton, CO
01.2013 - 04.2026
- Strategic Business Development: Developed and executed comprehensive growth strategies, scaling the urgent care footprint from a single location to a network of 14 clinics. Managed site selection, real estate, operational integration, and market expansion across the Denver metro area.
- Led high-performing team to drive business development initiatives and improve client retention across all clinic locations.
- Managed B2B relationships for Occupational Medicine services, fostering long-term partnerships that contributed to sustainable revenue growth.
- Marketing Strategy: Directed digital and traditional marketing campaigns across web, mobile, social media, and email channels to increase brand awareness and patient engagement.
- Revenue Optimization & Policy Implementation: Implemented a Credit Card on File system and streamlined revenue cycle management strategies, resulting in faster collection cycles and improved cash flow.
- Introduced and evaluated new clinical service lines, applying data-driven insights to optimize profitable offerings and phase out underperforming services.
Pharmaceutical Sales Specialist
AstraZeneca Pharmaceuticals
02.2011 - 03.2012
- Strategic Sales Leadership: Led the promotion and growth of high-profile pharmaceutical products, including Symbicort (Asthma/COPD), Vimovo (Osteoarthritis), and Serquel XR (Depression), successfully increasing market share and expanding healthcare provider relationships.
- Rapid product adoption & trial expansion: Increased Vimovo trial rates from 5% to 35% and Symbicort’s market share from 19% to 29% in a single quarter, doubling overall prescription volume within 6 months by addressing practice management friction and educating clinical teams on patient access pathways.
- Field account strategy & provider engagement: Delivered tailored reimbursement and clinical education to healthcare providers, specialty group practices, and health system stakeholders across Northeast Colorado for Symbicort, Vimovo, and Seroquel XR, expanding provider relationships and resolving access barriers to accelerate patient therapy onboarding.
- Ranked 3rd in regional performance across 46 territories for Symbicort by identifying access barriers and executing targeted provider education initiatives, enhancing provider engagement and therapy access.
- Launched new pain medication, elevating brand presence in the market through strategic promotion and education efforts.
- Collaborated with clinic staff and office managers to streamline prior authorization workflows and specialty pharmacy processes, facilitating timely therapy initiation for patients.
Major Account Sales Representative
All Copy Products
Denver, CO
03.2007 - 02.2011
- Sales Performance: Consistently exceeded sales quotas, ranking #1 out of 90 reps in 2010 and achieving 146% of annual sales quota, generating over $1.1 million in revenue.
- Client Relationship Management: Managed largest accounts for office equipment and software, cultivating long-term relationships that drove significant revenue growth.
- Revenue Growth: Analyzed market trends and upgraded products, achieving year-over-year profit margin increases and sustained sales growth.
- Training & Team Leadership: Led hiring and training of sales representatives, building a high-performing team that consistently met and exceeded sales targets.
- Awards & Recognition: Earned multiple awards, including Presidents Club winner for consecutive years 2006-2010. Summer Sales Contest Winner- trip to Cancun. Konica Minolta Top Sales Rep Award- trip to Hawaii.
Outside Sales Representative
All Copy Products
Denver, CO
07.2005 - 03.2007
- Customer Relationship Management: Delivered tailored product demonstrations and ensured customer satisfaction, strengthening long-term client relationships by addressing specific needs.
- Prospecting & Lead Generation: Conducted cold calling to generate new business and identify growth opportunities in B2B space, expanding lead pipeline and facilitating targeted follow-ups.
- Competitive Intelligence: Monitored competitive landscape to align company offerings with industry trends, improving market positioning and informing strategic decisions.
Inside Sales Representative
Maxtor Corporation
Longmont, CO
06.2002 - 07.2005
- Customer Relations & Satisfaction: Enhanced customer satisfaction through daily communication and problem-solving, effectively addressing demand/supply changes and improving overall service experience.
- Demand Forecasting & Analysis: Developed and managed hard drive build plan for fiscal year, aligning inventory with customer demand to improve fulfillment accuracy.
- Global Coordination: Coordinated weekly conference calls with global teams, aligning efforts on customer demand, serviceability, and inventory management to improve process efficiency.
- Strategic Planning & Execution: Collaborated with the engineering team to transition new products and fulfill customer requirements, driving operational efficiency.
Account Manager
IBM Corporation
Research Triangle Park, NC
02.2001 - 06.2002
- Enterprise Account Management: Managed multi-million-dollar direct accounts for large enterprise clients, consistently meeting customer expectations with a five-day Service Level Agreement or less.
- Escalation & Issue Resolution: Delivered weekly updates to senior leadership on customer escalations, resolving issues to enhance client relationships.
- Inventory & Distribution Management: Coordinated inventory with distribution teams to meet customer demands, achieving on-time delivery and reducing service disruptions.
Buyer
IBM Corporation
Research Triangle Park, NC
06.1999 - 02.2001
- Supplier Negotiations & Procurement: Managed purchase orders for desktop and server products, negotiated favorable pricing, ensured on-time delivery from domestic and international suppliers to meet operational requirements.
- Inventory Management: Collaborated with accounts payable and suppliers to maintain inventory accuracy and mitigate supply chain disruptions.
- Operational Efficiency: Minimized premium freight charges and resolved outstanding supplier invoices to improve cost efficiency and enhance operational performance.
Education
Master of Science - Marketing
University of Colorado
Denver, CO01-2005
Bachelor of Science - Marketing, Emphasis in Italian
The Pennsylvania State University
University Park, PA05-1999
International Studies - Italian Language & International Culture
Lorenzo Di Medici Institute
Florence, Italy07-1997
Skills
- Revenue cycle optimization
- Patient workflow optimization
- Point-of-service collections
- Insurance verification
- Healthcare Strategy
- Operational strategy
- Financial forecasting
- Strategic planning
- Data analysis tools
- Patient Engagement Strategies
- Workflow Management
- Analytical reporting
- Strong interpersonal communication
- Patient experience
Certification
Professional Certifications (University of Colorado): Entrepreneurial Certification, Project Management Fundamentals, Positive Leadership
AWARDS & RECOGNITION
Top Performing Team Award AstraZeneca Pharmaceuticals, Making a Difference Award AstraZeneca Pharmaceuticals, Leadership Recognition AstraZeneca Pharmaceuticals, District Representative Symbicort Extreme Team AstraZeneca Pharmaceuticals, Presidents Club Winner: All Copy Products Multiple Years, 2006-2010, Ranked #1 in Outside Sales All Copy Products, 2010 Summer Sales Contest Winner All Copy Products, Ranked #1 Konica Minolta Top Sales Rep, Symbicort Market Share Achievement AstraZeneca Pharmaceuticals, Vimovo Sales Achievement AstraZeneca Pharmaceuticals
Timeline
Director of Business Operations & Patient Experience
Advanced Medical Management & Consulting (Managing: Advanced Urgent Care & Occupational Medicine / Platte River Medical Clinic)
04.2026 - Current
Director of Strategy & Business Development
Advanced Medical Management & Consulting (Managing: Advanced Urgent Care & Occupational Medicine / Platte River Medical Clinic)
01.2013 - 04.2026
Pharmaceutical Sales Specialist
AstraZeneca Pharmaceuticals
02.2011 - 03.2012
Major Account Sales Representative
All Copy Products
03.2007 - 02.2011
Outside Sales Representative
All Copy Products
07.2005 - 03.2007
Inside Sales Representative
Maxtor Corporation
06.2002 - 07.2005
Account Manager
IBM Corporation
02.2001 - 06.2002
Buyer
IBM Corporation
06.1999 - 02.2001
Master of Science - Marketing
University of Colorado
Bachelor of Science - Marketing, Emphasis in Italian
The Pennsylvania State University
International Studies - Italian Language & International Culture
Lorenzo Di Medici Institute