Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jair Guarda........  ˙y`

Elizabeth

Summary

Dynamic Shift Lead Manager at McDonald's with a proven track record in team motivation and process improvements.

Developed skills in team leadership and operational oversight within fast-paced setting. Demonstrates ability to improve processes and enhance team productivity. Seeking to transition into new field where these abilities can be leveraged to drive success and innovation.

Driven Shift Lead Manager with [Number] years of experience executing daily operations. Multi-tasker with proven success managing facilities while accommodating and servicing customers. Successfully maintains appropriate standards and adheres to safety guidelines.

Committed to fostering a positive work environment that drives team performance and operational excellence.

Overview

2
2
years of professional experience

Work History

Shift Lead Manager

McDonald's
02.2024 - Current
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
  • Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
  • Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.

Crew Member

Qdoba
01.2023 - 04.2023
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Assisted other team members to achieve goals.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Became familiar with products to answer questions and make suggestions.

Education

High School Diploma -

Castle View High School
5254 N Meadows Dr Castle Rock Co, 80109
05-2023

Skills

  • Team motivation
  • Employee training
  • Cash handling
  • Team development
  • Process improvements
  • Policy enforcement

Timeline

Shift Lead Manager

McDonald's
02.2024 - Current

Crew Member

Qdoba
01.2023 - 04.2023

High School Diploma -

Castle View High School

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Jair Guarda........  ˙y`