Jairo Benitez Guerrero
Rosharon
Summary
Dynamic individual with a strong background in customer service and effective teamwork. Proven ability to train staff on service standards and food safety, ensuring compliance and enhancing customer satisfaction. Committed to creating a positive environment through collaboration and clear communication.
Overview
3
3
years of professional experience
Work History
Manager
McDonald's Restaurant
Rosharon
02.2025 - Current
- Supervised daily operations, ensuring optimal restaurant performance and guest experience.
- Trained staff on customer service standards and food safety protocols.
- Conducted regular staff meetings to share updates and proactively address staff concerns.
- Resolved customer complaints promptly, contributing to increased satisfaction levels and customer loyalty.
- Ensured compliance with health regulations and company policies during shifts.
- Provided leadership during times of organizational change or crisis situations.
Bartender/Bar Back
Smart Financial Centre at Sugar Land
Sugar Land
04.2023 - 05.2025
- Mixed and served beverages to guests, enhancing their experience at events and concerts.
- Maintained cleanliness and organized bar area, ensuring efficient service during busy shifts.
- Collaborated with team members to ensure smooth service operations.
- Fostered strong working relationships with team members through effective communication.
Pasadena ISD Summer Tech Worker
Pasadena ISD
Pasadena
05.2024 - 08.2024
- Collaborated with team members to establish and enforce safety protocols across facilities, enhancing overall safety standards.
- Addressed maintenance requests promptly to maintain a functional learning environment for students and staff.
- Executed regular maintenance tasks, including cleaning equipment and checking supplies, to ensure machinery operated effectively.
- Assisted with installing new products or systems according to manufacturer specifications.
Education
High School Diploma -
High Tower High School
Rosharon, TX05-2023
High School Diploma -
Bellaire High School
Bellaire, TX05-2022
Skills
- Food Safety Management
- Project management
- Operational Oversight
- Staff training
- Time Management
- Teamwork
- Team collaboration
- Conflict resolution
- Communication
- Adaptability
- Hard worker
Volunteer Experience
- Christ Church Cathedral, 06/01/16, 02/28/20, Cleaned Olivewood Cemetery, Helped plate food and drinks to feed over 500 families for Thanksgiving & Christmas, Assisted seniors and people with disabilities with their meals and everyday tasks, Assisted to the Camp Allen Staff for 300 students over the summer, Part Time as a bar back (currently)
- Boy Scouts of America, 08/01/10, 06/30/18, Planted trees for recovery after Hurricane Harvey, Aided in clean-up for homes affected by Hurricane Harvey, Raised money to purchase school supplies for 100 students
Activities
With youth group I really enjoyed the community service that we did. We worked with The Beacon, which is a homeless shelter where we packed essentials, cleaned their sleeping areas, fed and spent time getting to know them. I was also heavily involved with Boy Scouts getting multiple merit badges for first aid, community service and sports.
Languages
Spanish
Native/ Bilingual
Timeline
Manager
McDonald's Restaurant
02.2025 - Current
Pasadena ISD Summer Tech Worker
Pasadena ISD
05.2024 - 08.2024
Bartender/Bar Back
Smart Financial Centre at Sugar Land
04.2023 - 05.2025
High School Diploma -
High Tower High School
High School Diploma -
Bellaire High School