Jairo Garcia
Norlina,NC
Summary
Committed to raising safety awareness and enhancing sales. Competitive and goal oriented team player. Seasoned in Customer Service and in Quality Assurance Inspection. Looking for the opportunity to work with a company that I can grow in their business and also implement my skill and talents.
Overview
15
15
years of professional experience
Work History
Income Maintenance Caseworker
Vance County Social Services
500 N. Beckford Drive Henderson, NC 27536
11.2025 - Current
- Assessed client eligibility for income assistance programs using comprehensive case management tools.
- Implemented policy changes to streamline application processes and enhance service delivery efficiency.
- Provided compassionate support to clients facing challenging life circumstances while helping them navigate the income maintenance system.
- Determined if applicants met eligibility for public assistance programs.
- Assisted clients with completion of applications and paperwork.
Self checkouts Ambassador
Foodlion store
Creedmoor, North Car
12.2024 - Current
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Processed returns and exchanges efficiently, maintaining accurate records and ensuring timely resolution for customers.
- Maintained up-to-date knowledge of product features, pricing, promotions, and company policies to provide accurate information to customers
- Translated for Managers when non English speaking customer come to shop.
Fulfillment Compliance
Amplio Agency in (Pokemon)
1757 TW Alexander Dr Durham NC 27703
07.2025 - 11.2025
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- We Trained New employees for the position they applied for.
- I translated for our department team.
- We conduct audits within the company to make sure that management were following correct standards.
- We also did training classes for fulfillment compliance management team.
- We checked on new employees to verify that they training was going smooth.
Quality Inspection
IDEAL Fastener Corporation
Oxford , North Carolina
09.2024 - 03.2025
- Measured zipper components product and performed quality inspection to clear for shipment.
- Documented all corrective actions taken following an audit finding or other issue identified during a quality inspection.
- Prepared reports to communicate results of quality inspection activities to management.
- Used calipers and other gauges for measuring.
- Cheeked behind employees and their reels and made sure that they work correct with accurate measurements.
Assistance Plant Manager
CM Tucker Lumber
Middleburg , North Carolina
04.2024 - 08.2024
- Managed daily operations ensuring safety and quality standards.
- Supervised production staff and made sure goal was met for the week.
- Coordinated maintenance schedules for equipment.
- Checked inbound and outbound trucks.
- Verify with previous shift what work was completed and if any issues were found to pass it to the next shift.
- Did stock update on Lumber on the yard every two days.
- Checked in white wood that would come in daily.
- Plaque Lumber with their customer number and amount so that forklift driver knew what product was going to certain locations and when aswell.
Assistance Plant Manager
Southern Textile Services
South Hill, VA
04.2022 - 04.2024
- Managed daily operations ensuring safety and quality standards.
- Supervised production staff, providing guidance and training as needed.
- Coordinated maintenance for equipment to minimize downtime.
- Translated for the company.
- Set meeting and made decisions with company management group.
- Supervised and organized different departments work.
Quality Assurance Inspector
AWNC
Durham , NC
04.2011 - 04.2022
- Inspected products for quality compliance and specifications before shipping to next department for next process with transmission.
- Conducted routine audits of production processes and equipment to ensure standards.
- Documented inspection results and maintained accurate quality records.
- Trained other employees and assisted with onboarding.
- When measuring different department parts,used air gauges and calipers and set parts on gauge with screw to ensure part fit properly into transmission.
Education
High School Diploma -
Central And Providence Place Academy
Providence, RI09-2001
Skills
- Customer service
- Bilingual communication
- Cash handling
- Self-checkout assistance
- Quality Assurance Inspection
- Manufacturers experience
Languages
Spanish
Native or Bilingual
Timeline
Income Maintenance Caseworker
Vance County Social Services
11.2025 - Current
Fulfillment Compliance
Amplio Agency in (Pokemon)
07.2025 - 11.2025
Self checkouts Ambassador
Foodlion store
12.2024 - Current
Quality Inspection
IDEAL Fastener Corporation
09.2024 - 03.2025
Assistance Plant Manager
CM Tucker Lumber
04.2024 - 08.2024
Assistance Plant Manager
Southern Textile Services
04.2022 - 04.2024
Quality Assurance Inspector
AWNC
04.2011 - 04.2022
High School Diploma -
Central And Providence Place Academy