Jairo Reyes
Ashburnham,MA
Summary
As an Assistant Manager at Roberto's Furniture in Lawrence, MA, I organized and handled earnings, oversaw sale items, and resolved customer complaints with professionalism. My adept problem-solving and customer service skills significantly improved store operations, showcasing my ability to lead and achieve in a demanding retail environment.
Overview
5
5
years of professional experience
Work History
Cashier
Market Basket
Leominster, MA
06.2025 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained organized cash register area to enhance operational efficiency and customer experience.
- Resolved customer inquiries and issues promptly, ensuring high levels of satisfaction.
Delivery Associate
Amazon
Littleton, MA, USA
09.2024 - Current
- Successfully completed deliveries within specified time frames.
- Utilized relevant map programs and GPS systems to navigate routes.
- Developed excellent communication skills while interacting with customers in person.
- Verified items and model numbers to match products on invoice with quantities loaded.
Assistant Manager
Roberto's Furniture
Lawrence, MA, USA
11.2020 - 09.2022
- Organized inventory control systems to ensure accurate tracking of stock levels.
- Resolved customer complaints promptly and professionally.
- Oversaw daily operations of the furniture store, ensuring smooth and efficient customer service.
Education
High School Diploma -
Mesa Twain High School
San Diego, CASkills
Customer service
Problem-solving
Time management
Reliable
Timeline
Cashier
Market Basket
06.2025 - Current
Delivery Associate
Amazon
09.2024 - Current
Assistant Manager
Roberto's Furniture
11.2020 - 09.2022
High School Diploma -
Mesa Twain High School