Jaita Saha
New York City Metropolitan Area
Summary
Strategic and results-oriented Product Manager with 17+ years of experience leading end-to-end product development in data platforms, integrations, and enterprise-scale solutions. Proven success in driving AI-powered innovations, cross-product integrations (Jira, ServiceNow, Microsoft 365), and technical roadmaps across large organizations. Adept at building seamless user experiences, defining product vision, and launching features that enhance productivity and reduce friction. Excels in fast-paced, collaborative environments with distributed teams.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Staff, Technical Product Management
Walmart Global Tech
04.2024 - Current
- Designed and launched the Enterprise Data Portal, a homegrown solution replacing Collibra for managing 17M+ technical assets and 30K+ business data elements.
- Partnered across functions to create unified governance models, aligning metadata and workflows across Walmart and Sam’s Club domains.
- Defined KPIs for data compliance and usage effectiveness, working closely with risk and compliance teams.
- Integrated data from hybrid environments (GCP, Azure, on-prem) and developed search criteria with AI augmentation.per month
- Engaged with executive leadership to define governance roadmaps and integrate compliance frameworks into core business operations
- Spearheaded the development of a GenAI-powered Data Assistant, improving search functionality and reducing time to data discovery across 70,000+ queries/month.
Sr. Technical Product Manager
Cognizant (Client : Macy's)
10.2022 - 04.2024
- Led the transformation of the Enterprise Product Catalog using Stibo STEP, improving onboarding speed and data governance.
- Implemented approval workflows and compliance controls across product and data onboarding journeys.
- Conducted risk assessments, audits, and training programs to ensure data handling aligned with enterprise standards.
Product Manager - Store Associate Experience
Bed, Bath and Beyond
07.2020 - 09.2022
- Rolled out Microsoft Teams and Office 365 across 900+ stores, enabling 20K+ associates to collaborate virtually during the pandemic.
- Launched Theatro Communicators and mobile tools to streamline in-store communication and reduce wait times by 70%.
- Delivered omnichannel capabilities by solving global supply chain issues with strategic mobile device deployment.
Product Delivery Manager - Service Now
Bed, Bath and Beyond
01.2019 - 06.2020
- Directed enterprise-wide rollout of ServiceNow, standardizing ITSM processes and enabling AI-assisted self-ticketing tools.
- Implemented a natural-language GenAI chatbot for IT support, decreasing call wait time by 80%.
Lead Business Analyst & MDM Specialist
Bed, Bath and Beyond & Infosys
08.2013 - 01.2019
- Modernized product onboarding across sister companies (Harmon, One Kings Lane, Cost Plus) through MDM initiatives using STEP.
- Introduced Vision AI and NLP-based tools, reducing manual efforts by 700+ hours/month.
Technology Analyst
Infosys Technologies
07.2008 - 07.2013
- Led .NET development of automated parts management system for an aerospace manufacturer.
- Collaborated directly with stakeholders on requirements and design.
Education
Bachelor of Technology - Information Technology
West Bengal University of Technology
05.2008
Skills
- Product Strategy & Roadmapping
- Data Governance
- AI/ML Solutions
- Cross-Functional Leadership
- Jira & Confluence
- Master Data Management (MDM)
- Data Integrations
- ServiceNow
- Agile & Scrum
- User-Centered Design
- KPIs & Metrics
- Executive Stakeholder Communication
- SQL
- Figma
Certification
- Generative AI for Everyone by DeepLearning.ai
- Foundations of Business Intelligence by Google
- Google Ads Apps Certification by Google Digital Academy
- Foundation of Data Governance by Collibra
- Data Governance for Analytics & Regulatory Compliance by Informatica
Timeline
Staff, Technical Product Management
Walmart Global Tech
04.2024 - Current
Sr. Technical Product Manager
Cognizant (Client : Macy's)
10.2022 - 04.2024
Product Manager - Store Associate Experience
Bed, Bath and Beyond
07.2020 - 09.2022
Product Delivery Manager - Service Now
Bed, Bath and Beyond
01.2019 - 06.2020
Lead Business Analyst & MDM Specialist
Bed, Bath and Beyond & Infosys
08.2013 - 01.2019
Technology Analyst
Infosys Technologies
07.2008 - 07.2013
Bachelor of Technology - Information Technology
West Bengal University of Technology
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