Kianna Smith
Miami Gardens,FL
Overview
4
4
years of professional experience
Work History
Cashier
Captains Fish & Chicken
08.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
Retail Sales Associate
Charlotte Russe
07.2021 - 07.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Managed cash register after end of shift to balance and record accurate transactions.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Cashier
McDonald's
01.2020 - 07.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Miami Carol City Senior High School
Miami Gardens, FL05.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Reliability and punctuality
Timeline
Cashier
Captains Fish & Chicken
08.2023 - Current
Retail Sales Associate
Charlotte Russe
07.2021 - 07.2023
Cashier
McDonald's
01.2020 - 07.2020
High School Diploma -
Miami Carol City Senior High School
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