Jakaiya AIken
Greensboro,NC
Summary
Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.
Overview
1
1
year of professional experience
Work History
Cashier
Panera Bread
Charlotte, NC
01.2024 - Current
- Followed company security procedures for handling large sums of money.
- Answered customer inquiries regarding store policies and procedures.
- Ensured compliance with all safety regulations within the store environment.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Cashier
Childrens Place Inc.
Charlotte, NC
03.2023 - 04.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Resolved customer complaints professionally in accordance with company policy.
- Stocked shelves with merchandise when needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
Guest Service Team Leader
Journeys Kidz
Charlotte, NC
03.2023 - 02.2024
- Ensured compliance with health and safety regulations as well as company policies and procedures.
- Assigned tasks to team members based on their skillset, availability and workload requirements.
- Trained new hires on company policies, procedures, systems and software applications used in business roles.
Guest Services
Topgolf USA
Charlotte, NC
03.2023 - 01.2024
- Managed inventory of supplies necessary for guest services operations.
- Assisted with admissions, ticketing, and guest services activities.
- Maintained accurate records of all transactions related to guest services activities.
Education
High School Diploma -
Cato Middle College High School
Charlotte, NC06-2024
Associate of Arts -
Central Piedmont Community College
Charlotte, NC05-2024
Bachelor - Social Work
University of North Carolina At Greensboro
Greensboro, NCSkills
- Customer Service
- Product Recommendations
- Payment Collection
- Customer Assistance
- Payment Processing
- Returns processing
- POS Systems
- Cash Handling
- Issue Resolution
- Customer Relations
- Loyalty Program Promotion
- Written and verbal communication
- Complex Problem-Solving
- Currency counting
Timeline
Cashier
Panera Bread
01.2024 - Current
Cashier
Childrens Place Inc.
03.2023 - 04.2024
Guest Service Team Leader
Journeys Kidz
03.2023 - 02.2024
Guest Services
Topgolf USA
03.2023 - 01.2024
High School Diploma -
Cato Middle College High School
Associate of Arts -
Central Piedmont Community College
Bachelor - Social Work
University of North Carolina At Greensboro