Summary
Overview
Work History
Education
Skills
Timeline
Generic
JaKayden Seawright

JaKayden Seawright

Hayneville,AL

Summary

Dynamic professional with a proven track record in customer service and team collaboration at Applebee's. Successfully enhanced guest relations and satisfaction while managing high-pressure situations. As a business owner, I boosted revenue by identifying new opportunities and developed a high-performing team through effective training and performance management.

Overview

4
4
years of professional experience

Work History

Host

Applebee's Neighborhood Grill & Bar
06.2024 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guests needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping the dining area ready for every guest.

Business Owner

Self-employeed
05.2021 - Current
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
  • Boosted revenue by identifying new business opportunities and diversifying product offerings.
  • Developed a high-performing team through effective recruitment, training, and performance management.

Education

High School Diploma -

Central-Hayneville High School
Hayneville, AL
05.2026

Skills

  • Customer service

  • Team collaboration

  • Multitasking proficiency

  • Effective time management

  • Team player mentality

  • Professional appearance

  • Guest relations

Timeline

Host

Applebee's Neighborhood Grill & Bar
06.2024 - Current

Business Owner

Self-employeed
05.2021 - Current

High School Diploma -

Central-Hayneville High School

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