Jake Elko
Sea Isle City,NJ
Summary
Hardworking and detailed-oriented candidate that is determined to succeed at any assignment given. Knowledgeable in service-oriented responsibilities and able to make astute observations. Plenty of experience with customer service to better conserve and aid any individual with questions or concerns. Motivated by enthusiasm and work ethic to complete the job at hand with a positive demeanor.
Overview
7
7
years of professional experience
Work History
Customer Service Associate
Wawa
09.2021 - Current
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Effectively maintained lasting customer relationships
- Maintained a high level of product knowledge, providing accurate information to customers.
- Trained new personnel regarding company operations, policies and services.
Line Cook Supervisor
Nickelby's
05.2017 - 08.2022
- Monitored food quality at all stages of production, ensuring consistently high standards were met.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Monitored food preparation, production, and plating for quality control.
- Managed inventory effectively to ensure a well-stocked kitchen.
Line Cook
Tonio's Pizza
10.2020 - 10.2021
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Education
Associate of Science - Environmental Science
Atlantic Cape Community College
Mays Landing, NJ12.2024
Skills
- Complex Problem-Solving
- Data Management
- Team Collaboration
- Knowledgeable in Sciences
- Empathy Display
- Communication
Timeline
Customer Service Associate
Wawa
09.2021 - Current
Line Cook
Tonio's Pizza
10.2020 - 10.2021
Line Cook Supervisor
Nickelby's
05.2017 - 08.2022
Associate of Science - Environmental Science
Atlantic Cape Community College
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