Jake Eroe
Georgetown
Summary
Leading and motivating team members, creatively designing customer landscapes, managing inventory, arranging merchandise, and demonstrating exemplary customer service are skills I want to share to propel your company toward increasing and exceeding sales goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales
Round Rock Garden Center
03.2023 - 01.2024
- Achieved sales targets by implementing innovative sales techniques and utilizing comprehensive product knowledge.
- Contributed to sales growth by periodically meeting or exceeding individual sales goals.
- Led classes at Round Rock Garden Center.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
- Assisted in purchasing merchandise for allied department.
Store Manager
Plants and Planters
02.2018 - 07.2021
- Originated, designed and implemented store's first Instagram account - posted pictures, stories, and posts resulting in increased sales revenue
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Purchased and reconciled inventory for the allied department, and designed customer landscapes
- Operated cash register, opened and closed store-including POS systems, and arranged merchandise to be visually appealing
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Store Supervisor
Calloway's Nursery
05.2016 - 04.2017
- Supervised 20 veteran and new employees, delegating staff across all departments, trained new employees, purchased and reconciled inventory, and operated cash register
- Motivated staff to surpass annual sales goals by over $4,000,000
Nursery Manager
Calloway's Nursery
06.2016 - 11.2016
- Managed staff, supervised care and watering of stock, purchased and reconciled inventory, cleaned store
- Educated customers on the care of plants and bushes, made face-to-face sales, and operated cash register
Allied Manager
Calloway's Nursery
04.2016 - 06.2016
- Managed department staff, educated customers on proper use of fungicides, insecticides, and fertilizers, moved live inventory off trucks using forklift, completed purchase orders, designed landscapes for residential and commercial properties
Customer Sales Representative
Calloway's Nursery
01.2016 - 04.2016
- Learned: how to operate cash register; POS systems; how to keep store clean according to set standards; and to assist staff in display design; how to make face-to-face sales using previously learned horticultural knowledge
Customer Sales Representative
Ruibal's Plants of Texas
05.2012 - 06.2015
- Learned customer service techniques and plant varieties and care while on the job
- Assisted customers, arranged store merchandise - allied, as well as seasonal outdoor plants operated cash register, made deliveries throughout Dallas metroplex, and assisted in installing landscapes
Education
08.2022
Outdoor Education Program -
Colorado Outward Bound School
10.2017
High School Diploma -
Dallas Academy
05.2013
Skills
- Point of Sale (POS) Systems
- Inventory management
- Customer service
- General sales techniques
Certification
Texas Certified Nursery Professional (TCNP), 10/01/16, Texas Nursery & Landscape Association
Awards
U.S. President's Volunteer Service Award for Community Service, 100+ Service Hours
Timeline
Sales
Round Rock Garden Center
03.2023 - 01.2024
Store Manager
Plants and Planters
02.2018 - 07.2021
Nursery Manager
Calloway's Nursery
06.2016 - 11.2016
Store Supervisor
Calloway's Nursery
05.2016 - 04.2017
Allied Manager
Calloway's Nursery
04.2016 - 06.2016
Customer Sales Representative
Calloway's Nursery
01.2016 - 04.2016
Customer Sales Representative
Ruibal's Plants of Texas
05.2012 - 06.2015
Outdoor Education Program -
Colorado Outward Bound School
High School Diploma -
Dallas Academy
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