Jake Haynes
Colorado Springs,CO
Summary
Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
6
6
years of professional experience
Work History
Loan Processor
CUDC
04.2021 - Current
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Set up and completed loan submission packages.
Sales Lead
T-Mobile
04.2018 - 03.2021
- Trained, coached, and mentored new sales associates for maximum performance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Increased sales and customer satisfaction through personalized servicing.
- Multiple time top sales performer, including #1 in sales nationwide.
Education
Associate of Arts - General Studies
Kirkwood Community College
Cedar Rapids, IA08.2020
Skills
- Information Verification
- Attention to detail
- Multitasking
- Code Comprehension
- Software Proficiency
Timeline
Loan Processor
CUDC
04.2021 - Current
Sales Lead
T-Mobile
04.2018 - 03.2021
Associate of Arts - General Studies
Kirkwood Community College
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