Jake Laden

Own and operate, from first speaking with the customer, quoting the jobs, doing the work to customers satisfaction, processing invoices.

Jobs can include Installing hardwood floors, power washing, painting, light construction, roofing, yard maintenance and deck builds or repairs, tile work, drywall work (Installing/Finishing), Siding, to complete room remodels

Assign jobs to workers and manage the purchases of all materials.

• Developed and implemented construction plans according to client specifications and expectations.
• Communicated regularly with clients to discuss progress and address any concerns.
• Developed innovative strategies to reduce material costs while increasing efficiency.
• Cleaned and disposed of debris to maintain safe and clean working environment.

• Used variety of hand and power tools to complete tasks.
• Installed drywall, siding and other structural components.
• Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
• Identified and reported hazards on job sites to prevent accidents and injuries.
• Maintained organized and clean work areas at all times on job sites.
• Prepared job sites by removing debris and setting up materials and tools.
• Moved and cleared debris from work sites to dispose of in designated areas.
• Understood and followed verbal and written instructions to complete work correctly.
• Worked from insurance quotes provided and advised changes when needed.

• Established new accounts through cold calling and personal visits to potential customers.
• Collaborated with internal teams to fulfill orders and meet customer needs
• Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
• Resolved order issues efficiently and enhanced customer satisfaction ratings.

Worked several years for Surework LLC as a painter. Surework does a lot of jobs for ServePro so i became familiar with the quoting and customer service, dealing with the customers as well as the vendors.

• Protected surfaces from damage and spills by using drop cloths prior to and during painting.
• Repaired drywall and plaster prior to painting.
• Applied various types of paints and other finishes to interior and exterior surfaces.
• Interacted with clients to report progress and verify timetable for completed work.
• Prepared surfaces for painting or staining by removing old paint and applying primers.