Jake Mashburn
Vilonia,AR
Summary
Motivated server with strong customer service and teamwork abilities. Excels in managing orders and addressing guest inquiries, contributing to exceptional dining experiences. Committed to collaboration with kitchen staff for timely service and maintaining cleanliness standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Newks Eatery Cafe
Conway, AR
08.2022 - 06.2025
- Delivered exceptional customer service by efficiently managing orders and addressing guest inquiries.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Trained new team members on service protocols and menu knowledge, fostering a cohesive work environment.
- Monitored inventory levels and assisted in stock management to minimize waste and optimize efficiency.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
Education
High School Diploma -
Vilonia High School
ViloniaSkills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Hospitality service
- Cleanliness standards
- Team collaboration
- Supply restocking
- Quality control
- Point of sale operation
- Dining area maintenance
- Food sales and promotion
- Guest seating
Certification
- Basic Life Support CPR Certification
Timeline
Server
Newks Eatery Cafe
08.2022 - 06.2025
High School Diploma -
Vilonia High School