Jake Maw
Fruit Heights,UT
Summary
Dynamic sales professional with a proven track record at Royal Wholesale, excelling in customer service and relationship building. Demonstrated expertise in sales strategies and inventory control, achieving significant customer satisfaction through effective problem-solving and upselling techniques. Committed to fostering team collaboration and driving business growth through exceptional service.
Overview
2026
2026
years of professional experience
Work History
Sales Associate
Royal Wholesale
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Monitored sales trends to adjust sales strategies and meet changing customer demands.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
Owner
Self Employed Services
01.2021 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Warehouse Manager
Royal Wholesale
01.2023 - 04.2025
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
Education
High School Diploma - Sports Medicine
Davis High School
Kaysville, UT06.2021
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Relationship building
- Outgoing personality
- Flexible schedule
- Stocking and receiving
- Sales expertise
- Product sales
- Sales strategies
- Meeting deadlines
- Upselling
- Conflict resolution
- Client service
- Guest relations
- Sales training
- Sales development
- Inventory control
- Shipment processing
Timeline
Warehouse Manager
Royal Wholesale
01.2023 - 04.2025
Owner
Self Employed Services
01.2021 - Current
Sales Associate
Royal Wholesale
High School Diploma - Sports Medicine
Davis High School
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