Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Jake Ortega

Pacoima,CA

Summary

Motivated sales associate known for strong time management and problem-solving skills. Committed to improving customer experiences and fostering teamwork to achieve sales goals in fast-paced retail environments.

Overview

2
2
years of professional experience

Work History

Sales Associate

The Home Depot Inc
Burbank, CA
08.2024 - 03.2026
  • Assisted customers in product selection, providing knowledgeable recommendations to enhance shopping experience.
  • Maintained merchandise displays, ensuring organized and visually appealing store presentation.
  • Processed transactions accurately using POS systems, enhancing operational efficiency at checkout.
  • Collaborated with team members to achieve daily sales targets through effective communication and teamwork.
  • Conducted inventory checks, identifying discrepancies and ensuring stock availability for customer needs.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

Environmental Biology

College of The Canyons
Valencia, CA
06-2026

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Relationship building
  • Stocking and receiving
  • Customer needs assessment
  • Sales strategies
  • Reliable and punctual
  • Goal oriented
  • Outgoing personality
  • Product sales

Timeline

Sales Associate

The Home Depot Inc
08.2024 - 03.2026

Environmental Biology

College of The Canyons
Jake Ortega